Due to a flight delay, I couldn't pick up the car on the same day. Despite communicating with QEEQ to reserve the car, I still got a smaller car the next day. The space was very cramped throughout the trip, and it was hard to fit all the luggage.

The car was very new and picking it up from the airport was very convenient.

Maggiore at Catania tried to sell me insurance and refused they then tried to del me fuel option and I again refused. Despite this they charged me for the fuel option. The vehicle had pre-existing damage. They did not note damage to the front right rim being a scratch. When I returned the car the agent wiped only the front right rim and said I scratched it. I felt scammed and it has been a nightmare dealing with this

Easy Rent Cars has been a pleasure

The car was as hoped. Counter staff tried to sell larger vehicle which was unnecessary. They were almost dismissive of the insurance I had and tried to sell me more which was annoying.

No experience of price drop protector. No complaints about the online booking process.