good

The paperwork was processed quickly. The staff informed me that the car was in good condition, and I could pick it up with half a tank of fuel and return it the same way. Washing the car before returning it was not necessary.

Satisfied, the car is very new.

Attentive and detailed. Enthusiastic service, working hard to solve real problems for customers. Due to language barriers, 'Fat Uncle' was a good man, sweating profusely. To solve the issue, the female manager took the initiative to coordinate, which ultimately made me very satisfied.

The whole process was very fast. It was an excellent car rental experience.

My card wouldn't swipe and the lady at the counter was prepared to let me go without. Couldn't manually enter the card and their chip reader didn't work. No Manager on site amd had to wait for one to call back in. Once they did, my card was entered manually no problem. I had to wait while she helped other customers. My little girl was crying because she thought we would have to just go back home. No apology when it was resolved.