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Live chat Email us Service Code: 3693847307
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The car was ok but could be better...

Reviewed: Mon, Jul 29, 2019
About Europcar: 8.7 /10
Booked VW Golf class, Golf was on the perimeter but sales agent pretended there was no Golf and I must be mistaken, so I got a small ugly Ford. Due to need of bigger trunk (short notice) i asked for estate wagon in almost same class. Golf estate and Seat Leon estate would be available. Prebooking price would have been exactly 5 Euro more for the whole weekend. Sales agent however insisted on 35 Euro more even though they havent had many bookings for the weekend and many available cars. Didnt take the offer as it was heavily inflated without any reason. Quite a bad experience after a very good one before.
About QEEQ: 10.0 /10
Compact | Volkswagen Golf or similar

Relevant Reviews on Europcar in Germany

Gustave Hughes

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Reviewed: Thu, Oct 17, 2024
About Europcar: 4.0 /10

Jeff DuBois

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Reviewed: Sun, Aug 11, 2024
About Europcar: 6.0 /10
About QEEQ: 8.0 /10

Zero Bulwer

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Reviewed: Wed, Dec 21, 2016
About Europcar: 10.0 /10
Very good
About QEEQ: 10.0 /10

Cara Garden

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Compact SUV | Audi Q3 or similar
Reviewed: Fri, Feb 15, 2019
About Europcar: 10.0 /10
Very easy to find. From taking a number and queueing to getting the keys, the whole process took less than 5 minutes.
About QEEQ: 10.0 /10

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Compact SUV | Jeep Compass or similar
Reviewed: Wed, Oct 16, 2019
“Nice”
About Europcar: 7.7 /10
The drop off email could describe more specific . No postal code. And the first instruction about the drop off location is wrong. The way to return the car is different between the real way. The letter says “put the key to the key box of the branch in the Frankfurt station”. Instead I return the key to the staff on the parking lot.
About QEEQ: 10.0 /10
Thanks for your assistant on line.That’s really helpful on time to deal with all of my questions about the rent car.
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