The car was ok but could be better...

Very good.

There weren't many people.

Our flight arrived early at Terminal 1 of Frankfurt Airport, but the car pickup point was at Terminal 2. Germans are very strict; at Terminal 1, we were told we could only pick up the car at Terminal 2. It took some effort to find the pickup point at Terminal 2, which is located under McDonald's. We had to pick up the car at the exact time on the order because the car wasn't ready yet. We bought supplementary full insurance on the QEEQ website, but it didn't show up in the German order. Luckily, there were no accidents. Adding an additional driver costs an extra 50 euros, but the insurance must be purchased through them to be covered.

It was okay, similar to others. The only unacceptable thing was that I was over 2 hours late, and when I arrived, they said my booked car was no longer available. They only had manual cars left, so I had no choice but to accept it.

I feel like the person at the counter ripped me off. 1- they told me beforehand that underage fee would be $70 however when I picked up the car he charged me $130 instead of $70 as he said that $130 is inc tax for an underage fee. thAT MAKES NO SENCE THAT $60 IS FOR TAX. 2-while booking i wrote that I'm going to a diffrante country and they told me that its no charge however at the counter he gave me another charge for that. REALLY UPSET!!!!!