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Search for Europcar Car Rentals in Segrate

Europcar worst customer service ever

Reviewed: Mon, Jul 22, 2019
About Europcar: 4.7 /10
Europcar have worst customer service ever, I had an emergency which I needed to speak to there pick up office but for a whole an hour they wouldn't pick up the phone, and so I had to go back to there office which took more than an hour and when I reached I asked why aren't you answering the phone they said there busy to answer phone and furthermore I was mistreated in a horrible way
About QEEQ: 7.0 /10
Seat Arona image
Europcar
Segrate
Italy
Compact | Seat Arona or similar

Relevant Reviews on Europcar in Italy

Richard Wesley

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Europcar
Florence
Italy
Reviewed: Mon, Sep 22, 2025
About Europcar: 10.0 /10
I booked a Corsa with full insurance from the rental company, but the Corsa wasn't available. They upgraded me for free to a hybrid MG SUV, a domestic car that's quite fuel-efficient. It was a new car with just over 10,000 kilometers total mileage. When picking up the car, they briefly tried to sell road assistance insurance, but when I declined, their attitude remained polite. The process of completing the paperwork and picking up the car was about 600-700 meters apart, and they provided clear instructions which made it fairly easy to find. During drop-off, they mentioned that since I had full insurance, there was no need for vehicle inspection—just hand over the keys and leave. Overall, the experience was pretty good.
About QEEQ: 10.0 /10

Kristin Paul

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Europcar
Milan
Italy
Reviewed: Sat, Aug 23, 2025
About Europcar: 10.0 /10
Located right next to the central train station, very easy to find, just a few minutes' walk away. The staff had a good attitude, and the return process was swift, with a dedicated person waiting at the entrance to assist with the car inspection.
About QEEQ: 10.0 /10

Rita Galsworthy

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Europcar
Florence
Italy
Reviewed: Mon, Aug 4, 2025
About Europcar: 6.0 /10
About QEEQ: 8.0 /10

Herbert Ted

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Europcar
Milan Malpensa Airport(MXP)
Milan
Italy
Reviewed: Fri, Apr 18, 2025
About Europcar: 10.0 /10
The trunk space is large, perfect for 4 people with 4 standard 28-inch suitcases.
About QEEQ: 10.0 /10

Regina Green

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Europcar
Milan Malpensa Airport(MXP)
Milan
Italy
Reviewed: Mon, Nov 23, 2020
About Europcar: 6.0 /10
About QEEQ: 10.0 /10

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