Great service and price

Satisfied

Good service. Initially, they gave me a Chevrolet, but I insisted on the new RAV4 I had originally selected. The elderly gentleman accommodated my request and swapped it for the RAV4.

The store's service is quite good and the efficiency is acceptable.

Counter staff at pick up very pushy trying to get us to upgrade. Said he wasn't happy with our choice of car for safety reasons!! Only driving from SD to LA! He said it had no luggage space, no cruise control and no Bluetooth connectivity. It had all 3! Would put me off using Alamo in the future.

Easy to use. However, the App that's advertised is non-existent, which is disconcerting when you try and load it after you've booked.

Collection of the car was very simple. There was a long queue but I was able to use the Self Service machine and not require to speak to any members of Alamo staff. The return was just as simple. I pulled up, removed my luggage and walked away into the Terminal.

Easyrentcars.com was able to give me a great price on the vehicle. It was also with a big company so i did not need to find a small operation with little support. Esayrentcars.com and Alamo where great.