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Live chat Email us Service Code: 1205561217
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Reviewed: Sat, May 10, 2025
About Europcar: 4.0 /10
I arrived at the agreed time to pick up the car, only to be told there were no available vehicles. They suggested I pay over 40 euros to upgrade to an Alfa Romeo, which I refused. Then, I was told I needed to wait an hour. After waiting another hour, they still didn’t have a car ready, and only when they were about to take their lunch break did they finally give me an MG SUV. On top of that, they didn't inform me the fuel tank was empty, nearly causing serious trouble for the rest of my trip. This was the worst car rental experience of my life.
About QEEQ: 8.0 /10

Relevant Reviews on Europcar in Italy

Quinn Dickey

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Reviewed: Sat, May 10, 2025
About Europcar: 6.0 /10
It was acceptable.

Mark Kathleen

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Reviewed: Thu, Oct 3, 2024
About Europcar: 10.0 /10
Europcar has high standards and is very efficient. The staff are very friendly, and the pickup and drop-off were handled by elderly folks who chatted with me for quite a while.
About QEEQ: 10.0 /10

Ann Brewster

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Reviewed: Sun, Aug 25, 2019
About Europcar: 10.0 /10
Friendly service and quick processing.
About QEEQ: 10.0 /10

Patricia Whitehead

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Reviewed: Wed, Sep 12, 2018
About Europcar: 8.0 /10
Picking up the car was fairly smooth. Handed over all the required documents, filled out a form, and that was it. However, the card machine didn't work well when charging my credit card. Even though I received a success message on my phone, they said it didn't go through and had to preauthorize my card twice.

GL

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Mini | Smart Forfour or similar
Reviewed: Sun, May 5, 2019
“Bonne expérience avec EUROPCAR”
About Europcar: 7.7 /10
voiture prêtée quasiment neuve. Bon service EUROPCAR (agents aimables et attente raisonnable). Cependant il a été difficile de trouver le comptoir de location et le lieu de restitution du véhicule (mal indiqué).

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