We had to pay way more than the original amount...350$ became 825$!!! (with insurance)

Pick-up and drop-off are at the same place, and there’s a shuttle that takes you to and from the airport, super fast and convenient. We rented on the Big Island for 6 days over the Spring Festival, booked early, and full coverage was only about 2,100 RMB. Even when the volcano erupted, they still kept our car for us, which was really reassuring.

Satisfied

The waiting time in line was very long, but the service was quite good. You need to allocate plenty of time for waiting. The car was upgraded to a GMC SUV, which was great. It was my first time in the U.S. and I couldn't speak English at all, but it was okay. QEEQ provided some customer service throughout the process, which was helpful. Not bad overall, I'll rent from here again next time.

It was a great experience. Even though my chip card wasn't authorized by the system, I was able to use the regular card swipe service afterward.