First vehicle smelled that someone had smoke on it. Requested a change and got it no questions asked. Excellent service. I even got an upgrade guess for the problem.

The staff worked at overtime and my booked a car has gone. She gave me another car but that is double the original price. I can’t hardly afford it and can argue for getting a better day over and she threatened me to stay as I since she is busy and need to go and complete as much as she can. I had a very bad moment at that time while I’m paying double at least to get the same service.

The user experience is good

Counter staff was not helpful at all, very aggressive and did not answer any of my questions. She was very un polite and charged me over the price for the agreed price without any clarification and when I asked first she ignored and then the 2nd time she answered me very aggressively and she said how would I know in a very aggressive way. Also for the security deposit, she charged me way above the amount that was specified. Conclusion : this is my first and last time to deal with Thrifty because of this person.

It’s an easy app to use and very much recommended to anyone looking to book a rental car, very competitive prices.

The service staff were very polite and patient when handling the car rental process. The vehicle was in good condition, the fees were reasonable, and the return process was simple. The staff were very friendly. As a customer, I am very satisfied with this company and strongly recommend it.

Like: Everything
Dislike: NA