Satisfactory

1. After completing the rental formalities, the wait to pick up the car took 1 hour and 45 minutes, which is too long. 2. The lighting at the pick-up location was very dim, making it difficult to check the car's exterior condition.

予想以上に良い車両 清潔感はふつう 使いやすい

Overall not bad, but picking up the car at the store was a bit of a hassle. Additionally, the vehicle's features, condition, and cleanliness were not as good as on the Big Island. Although they washed the exterior of the car, the inside had a layer of volcanic ash on the dashboard, and the steering wheel felt grimy. There were even cockroaches; my friend felt something crawling on his leg while driving, and we eventually saw it crawling into the center console.

confortable car for group travel

Easy process, great service and user friendly website