Friendly service, clear explanations, no hard-selling.

You can pick up and drop off the car early without any fees. The car is in great condition, and existing scratch records were already noted during the pickup. The entire drop-off process is self-service, very reliable. I have rented from Europcar several times before and highly recommend them.

Picking up the car was fairly smooth. Handed over all the required documents, filled out a form, and that was it. However, the card machine didn't work well when charging my credit card. Even though I received a success message on my phone, they said it didn't go through and had to preauthorize my card twice.

Car wasn’t ready on arrival even though I was on time so had to wait 30 minutes longer than I should have but after that everything went smoothly.

Very easy to book, helpful online chat and great prices.