We rented a car for a self-drive trip in Tuscany and were pressured by the staff who kept suggesting that small cars would not work well on countryside roads. Under pressure, we opted for an expensive SUV because we were worried that if we insisted on picking a cheaper car, the staff might give us trouble during the return. In short, avoid this Europcar location. Do not go to the Europcar in Siena; they will find various excuses to make you upgrade your car model and purchase pricier insurance.
EUROPCAR is a good car rental company. The car had a few minor scratches when I picked it up. To avoid any issues when returning the car, I took photos of the scratched areas during pickup. The return process was smooth, and they didn’t inspect the car in detail. The deposit was also refunded promptly.
They didn’t give me same car booked by me I booked q8 and got E class car how come they said you did not book car from europcar so they can’t help me to get same car asked to talk Qeeq
“Returning the car was difficult, especially finding a fuel station and was forced to return without”
About Europcar:6.3/10
Average - had booked a Q3 but that wasn't available.
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