Picked up the car at Venice Airport. Remember to get a ticket from the machine at the entrance and wait in line. If there are many people, you might need to wait for a while. The car rental agent was an Italian man, and he was quite friendly. He upgraded us to an Audi A5, and the car was in great condition. We didn’t encounter any issues during the trip. Returning the car was also very convenient; just park it in the designated lot, where Europcar staff will assist with the process. Very quick and efficient.

Overall, very satisfied!

Europcar was informed by Easyrentcars that I will be late to pick up the reserved car. Despite that, I was informed that the car I reserved was gone and I had to pay extra for another car.

Car was good - this option we got a Fiat 500. Definitely only suitable for a couple with bags. Not large enough for a family. However, Europcar did not walk us round the car on arrival and charged us for damage under the car which may (or likely may not) have been caused by us! be sure to check under the bumper even with a respectable company like Europcar!!

Easyrentcars made the process incredibly easy and were very professional, supportive and quick with helping get back our insurance claim paperwork from Europar (we had taken out zero excess cover with Easyrent!)

The car had not been properly washed/cleaned after the last hire. No other cars were available.