Very satisfied

Easy return process, excellent service, and prompt deposit refund.

The representative's attitude was not great. We arrived 20 minutes early to pick up the car but still received it almost 30 minutes later than scheduled. Less than an hour into driving, the screen showed a 'low engine coolant' warning. At the next city's service point, the rental company said this brand's cars often have this issue and to just ignore it, though the warning kept appearing throughout the trip. The trunk can only fit three 28-inch suitcases, which is somewhat different from the official description.

Overall satisfied

I found out that it’s a subsidiary of Eurocar. The staff were very thorough in checking the information of the credit card used for the deposit. Initially, I chose a manual Vauxhall Astra, but when picking up the car, the staff kindly suggested I switch to an automatic if I didn't want the hassle. I said it was fine, and then I was pleasantly surprised to be given a Peugeot 2008. The return process was quite smooth; a good experience overall!