No additional upselling, just asked if I needed an upgrade. Overall, the pick-up process was very smooth. However, the Nissan X-Trail given this time wasn't as good as the previous Honda CR-V; the 1.5T three-cylinder engine's performance was quite poor, and the fuel consumption wasn't any better.

Convenient

Car was brilliant - spotlessly clean, great size, fitted 2 large suitcases & golf clubs & 2 small suitcase & 2 humans! Check in staff at the airport were brilliant, efficient and so helpful! Drop-off in the middle of the city was so quick and easy. Would definitely use again

The radio screen didn’t work, kept jumping from station to station was very irritating

There’s a customer service guy named Ted, who took care of a misunderstanding. I had with Avis regarding a no-show, and although he lost some money, he was able to get a really fair solution very professional exceeded my expectations

I had bad experience with them, they do not have car which I booked, and they pay me extra for another car in same category ($20 per day for 17 days!!)