Quick pickup and efficient service.

I rented from Thrifty and waited in line for a bit. I'm not very good at English, but the staff wrote down key information for me, including the total insurance amount (required for those under 25), deposit fees, return time, etc. They didn't try to upsell additional services.

Highly recommend, staff were nice and gave us an upgrade, smooth pick up and drop off, no hassle

We were early (flight change) and returned it late. The additional day's fee was very reasonable. They swapped cars to cater for us. Car was awesome with no problems experienced.

Since we were forced to change our arrival and departure flight time (Jetstar), we needed to add a day to our booking but Easyrent couldn't manage this and told us to cancel our booking and re-book. This seems an extreme solution. In the end, we solved it with Thrifty with no issues. Apart from this, very happy with both Thrifty and Easyrent.

The bond money should not be such high amount. Even in-print of credit card should be enough I think... Thank you for your valuable services anyway.

It should be more easier to change or add drivers name in the system. I had to cancel the booking a few times to change the details. What a waist of my time! I will much appreciate if you could consider about the matter above.