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Thrifty, Melbourne City Car Rental

Thrifty 3000+ ratings, 23 reviews

Melbourne, Victoria, Australia

8.3 / 10 Very good

Thrifty - Melbourne City Information, Car Rental Instructions & Policies

Address

Melbourne City 99 Spencer Street Docklands

Telephone

+61386616000

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -15:15
08:00 -16:45
08:00 -16:45
08:00 -16:45
08:00 -16:45
08:00 -17:15
08:00 -17:15

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
100% of the rental car rate plus AUD 40030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: UnionPay, Visa, Master, JCB, AMEX

UnionPay Visa Master JCB AMEX

Discover is not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master, JCB, AMEX

Visa Master JCB AMEX

Discover,UnionPay are not accepted.

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of AUD 25 - 38.9409625 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
South Stradbroke Island, French Island
French Island and South Stradbroke are permitted but customers are not allowed to drive on beach.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Churchill Island, Phillip Island, Mornington Peninsula, Kangaroo Island
Thrifty will allow the vehicles to be taken to Bruny Island provided you pick up from certain branch. Such as Sydney Airport，Hobart Airport, Hobart City,Adelaide Downtown, Launceston Airport and Launceston City. Please confirm the surcharges with supplier. Customer should be liable for all the damage when transiting the cars. The vehicle insurance deductible may be adjusted,please consult the counter staff for details.

Not allowed:

Taking rental cars to following islands is not allowed：
Rottnest Island, Fitzroy Island, Mornington Island, Mariah Island, Magnetic Island, Fraser Island, North Stradbroke Island

Excess

Collision Damage Waiver Excess differs by car model:

AUD 4000-5500 for other car models.

EUR 1540 for Toyota Prado,

AUD 0 for Suzuki Balena,Ford Focus Auto, Hybrid,Toyota Rav4 Awd Or Similar,Jeep Renegade Automatic Hybrid,Toyota Rav4 Or Similar,Proton X70 Or Similar,Pallet Gates Dropsides-diesel,Dodge Promaster City Or Similar,Compact,Opel Combo Life,Volkswagen Golf Gti,Renault Captur Automatic Or Similar,Ds Ds3,B5 Audi Rs3 Sportback,Chevrolet Spark,Suzuki Dzire,Fiat Mobi,Kia Rio Hb,Mystery Vehicle,Suzuki Jimny Or Similar,Nissan Sentra,Toyota Kluger Hybrid,Chevrolet Tahoe,J Toyota Fortuner-4wd,Volvo Xc60,Toyota Rav4 Or Similar,Van W Lift,Fiat Ducato,Toyota Hilux-4wd,Maxus T60,Tray Ute,Dual Cab 4wd--4wd,Dual Cab Landcruiser-diesel-4wd,Ford Transit,Metre Tipper Truck-diesel,Kia Carnival,Mercedes-benz Vito Or Similar,Land Rover Defender,Pallet Curtainsider Lift-diesel,Cubic Metre Curtainsider,4wd Lid Canopy-4wd,Mercedes V Class,Infiniti Q50,

AUD 5500 for Kia Soluto,

AUD 5500 for Suzuki Balena,

AUD 5500 for Ford Focus Auto, Hybrid,

AUD 5500 for Toyota Rav4 Awd Or Similar,

AUD 5500 for Jeep Renegade Automatic Hybrid,

AUD 5500 for Toyota Rav4 Or Similar,

AUD 6001 for Proton X70 Or Similar,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Dodge Promaster City Or Similar,

AUD 0 for Compact,

AUD 0 for Opel Combo Life,

AUD 0 for Volkswagen Golf Gti,

AUD 5500 for Renault Captur Automatic Or Similar,

AUD 6001 for Ds Ds3,

AUD 7900 for B5 Audi Rs3 Sportback,

AUD 0 for Chevrolet Spark,

AUD 0 for Suzuki Dzire,

AUD 0 for Fiat Mobi,

AUD 5500 for Kia Rio Hb,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Suzuki Jimny Or Similar,

AUD 5500 for Nissan Sentra,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Chevrolet Tahoe,

AUD 6001 for J Toyota Fortuner-4wd,

AUD 0 for Volvo Xc60,

AUD 0 for Toyota Rav4 Or Similar,

AUD 6001 for Van W Lift,

AUD 0 for Fiat Ducato,

AUD 0 for Toyota Hilux-4wd,

AUD 6001 for Maxus T60,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Peugeot 5008,

AUD 5500 for Ford Transit,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Land Rover Defender,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V Class,

AUD 5500 for Infiniti Q50,

AUD 6001 for H5 Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Opel Grandland,

AUD 5500 for Toyota Corolla Cross,

AUD 5500 for Volkswagen T-cross,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Iveco Daily,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Gmc Canyon,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 0 for Renault Oroch,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Citroen Elysse,

AUD 6001 for Volvo Xc60 Hybrid Prestige,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

AUD 0 for Cubic Meter Van,

AUD 0 for Toyota Proace City,

AUD 0 for Cubic Metre Van,

AUD 0 for M6 25 Seat Bus,

AUD 0 for Ford Taurus,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 0 for Kia Niro Or Similar,

AUD 0 for Vw Amarok,

AUD 6001 for Genesis G70 Or Similar,

AUD 5500 for Mercedes C Class,

AUD 6001 for Mercedes Gla,

AUD 0 for Exeed Txl Luxury,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Cubic Metre Van,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel,

AUD 5500 for Toyota Corolla Touring,

AUD 5500 for Volkswagen Virtus,

AUD 0 for Tray With Gate-diesel,

AUD 6001 for Gmc Yukon Denali Or Similar,

AUD 0 for Opel Movano,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Toyota Proace Verso,

AUD 0 for Vw Passat Variant,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for W Mine Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Special,

AUD 0 for Mercedes Vito,

AUD 6001 for Mystery Vehicle Commercial,

AUD 5900 for ,

AUD 6900 for ,

AUD 7900 for ,

AUD 8800 for ,

Theft Insurance Excess differs by car model:

AUD 4000-5500 for other car models.

EUR 1540 for Toyota Prado,

AUD 0 for Suzuki Balena,Ford Focus Auto, Hybrid,Toyota Rav4 Awd Or Similar,Jeep Renegade Automatic Hybrid,Toyota Rav4 Or Similar,Proton X70 Or Similar,Pallet Gates Dropsides-diesel,Dodge Promaster City Or Similar,Compact,Opel Combo Life,Volkswagen Golf Gti,Renault Captur Automatic Or Similar,Ds Ds3,B5 Audi Rs3 Sportback,Chevrolet Spark,Suzuki Dzire,Fiat Mobi,Kia Rio Hb,Mystery Vehicle,Suzuki Jimny Or Similar,Nissan Sentra,Toyota Kluger Hybrid,Chevrolet Tahoe,J Toyota Fortuner-4wd,Volvo Xc60,Toyota Rav4 Or Similar,Van W Lift,Fiat Ducato,Toyota Hilux-4wd,Maxus T60,Tray Ute,Dual Cab 4wd--4wd,Dual Cab Landcruiser-diesel-4wd,Ford Transit,Metre Tipper Truck-diesel,Kia Carnival,Mercedes-benz Vito Or Similar,Land Rover Defender,Pallet Curtainsider Lift-diesel,Cubic Metre Curtainsider,4wd Lid Canopy-4wd,Mercedes V Class,Infiniti Q50,

AUD 0 for Kia Soluto,

AUD 5500 for Suzuki Balena,

AUD 5500 for Ford Focus Auto, Hybrid,

AUD 5500 for Toyota Rav4 Awd Or Similar,

AUD 5500 for Jeep Renegade Automatic Hybrid,

AUD 5500 for Toyota Rav4 Or Similar,

AUD 6001 for Proton X70 Or Similar,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Dodge Promaster City Or Similar,

AUD 0 for Compact,

AUD 0 for Opel Combo Life,

AUD 0 for Volkswagen Golf Gti,

AUD 5500 for Renault Captur Automatic Or Similar,

AUD 6001 for Ds Ds3,

AUD 7900 for B5 Audi Rs3 Sportback,

AUD 0 for Chevrolet Spark,

AUD 0 for Suzuki Dzire,

AUD 0 for Fiat Mobi,

AUD 5500 for Kia Rio Hb,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Suzuki Jimny Or Similar,

AUD 5500 for Nissan Sentra,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Chevrolet Tahoe,

AUD 6001 for J Toyota Fortuner-4wd,

AUD 0 for Volvo Xc60,

AUD 0 for Toyota Rav4 Or Similar,

AUD 6001 for Van W Lift,

AUD 0 for Fiat Ducato,

AUD 0 for Toyota Hilux-4wd,

AUD 6001 for Maxus T60,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Peugeot 5008,

AUD 5500 for Ford Transit,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Land Rover Defender,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V Class,

AUD 5500 for Infiniti Q50,

AUD 6001 for H5 Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Opel Grandland,

AUD 5500 for Toyota Corolla Cross,

AUD 5500 for Volkswagen T-cross,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Iveco Daily,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Gmc Canyon,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 0 for Renault Oroch,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Citroen Elysse,

AUD 6001 for Volvo Xc60 Hybrid Prestige,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

AUD 0 for Cubic Meter Van,

AUD 0 for Toyota Proace City,

AUD 0 for Cubic Metre Van,

AUD 0 for M6 25 Seat Bus,

AUD 0 for Ford Taurus,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 0 for Kia Niro Or Similar,

AUD 0 for Vw Amarok,

AUD 6001 for Genesis G70 Or Similar,

AUD 5500 for Mercedes C Class,

AUD 6001 for Mercedes Gla,

AUD 0 for Exeed Txl Luxury,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Cubic Metre Van,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel,

AUD 5500 for Toyota Corolla Touring,

AUD 5500 for Volkswagen Virtus,

AUD 0 for Tray With Gate-diesel,

AUD 6001 for Gmc Yukon Denali Or Similar,

AUD 0 for Opel Movano,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Toyota Proace Verso,

AUD 0 for Vw Passat Variant,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for W Mine Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Special,

AUD 0 for Mercedes Vito,

AUD 6001 for Mystery Vehicle Commercial,

AUD 5900 for ,

AUD 6900 for ,

AUD 7900 for ,

Third Party Liability Insurance Excess differs by car model:

AUD 0 for other car models.

AUD 5500 for Suzuki Balena,

AUD 5500 for Ford Focus Auto, Hybrid,

AUD 5500 for Toyota Rav4 Awd Or Similar,

AUD 5500 for Jeep Renegade Automatic Hybrid,

AUD 5500 for Toyota Rav4 Or Similar,

AUD 6001 for Proton X70 Or Similar,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Dodge Promaster City Or Similar,

AUD 0 for Compact,

AUD 0 for Opel Combo Life,

AUD 0 for Volkswagen Golf Gti,

AUD 5500 for Renault Captur Automatic Or Similar,

AUD 6001 for Ds Ds3,

AUD 7900 for B5 Audi Rs3 Sportback,

AUD 0 for Chevrolet Spark,

AUD 0 for Suzuki Dzire,

AUD 0 for Fiat Mobi,

AUD 5500 for Kia Rio Hb,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Suzuki Jimny Or Similar,

AUD 5500 for Nissan Sentra,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Chevrolet Tahoe,

AUD 6001 for J Toyota Fortuner-4wd,

AUD 0 for Volvo Xc60,

AUD 0 for Toyota Rav4 Or Similar,

AUD 6001 for Van W Lift,

AUD 0 for Fiat Ducato,

AUD 0 for Toyota Hilux-4wd,

AUD 6001 for Maxus T60,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Peugeot 5008,

AUD 5500 for Ford Transit,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Land Rover Defender,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V Class,

AUD 5500 for Infiniti Q50,

AUD 6001 for H5 Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Opel Grandland,

AUD 5500 for Toyota Corolla Cross,

AUD 5500 for Volkswagen T-cross,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Iveco Daily,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Gmc Canyon,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 0 for Renault Oroch,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Citroen Elysse,

AUD 6001 for Volvo Xc60 Hybrid Prestige,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

AUD 0 for Cubic Meter Van,

AUD 0 for Toyota Proace City,

AUD 0 for Cubic Metre Van,

AUD 0 for M6 25 Seat Bus,

AUD 0 for Ford Taurus,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD 0 for Kia Niro Or Similar,

AUD 0 for Vw Amarok,

AUD 6001 for Genesis G70 Or Similar,

AUD 5500 for Mercedes C Class,

AUD 6001 for Mercedes Gla,

AUD 0 for Exeed Txl Luxury,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Cubic Metre Van,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel,

AUD 5500 for Toyota Corolla Touring,

AUD 5500 for Volkswagen Virtus,

AUD 0 for Tray With Gate-diesel,

AUD 6001 for Gmc Yukon Denali Or Similar,

AUD 0 for Opel Movano,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Toyota Proace Verso,

AUD 0 for Vw Passat Variant,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for W Mine Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Special,

AUD 0 for Mercedes Vito,

AUD 6001 for Mystery Vehicle Commercial,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.8 mi from Melbourne City Heliport

6.9 mi from Essendon Airport

11.8 mi from Melbourne Airport

Railway Stations

Nearby Southern Cross Station

0.4 mi from Flagstaff Train Station

0.8 mi from Flinders Street Station

Hotels

Nearby EVA, 1BDR Melbourne Apartment

Nearby Luxury Two Bed Apt Swimming Pool

Nearby Upper West Side Apartments

Other Landmarks

0.9 mi from Federation Square

12 mi from Liberty Church

CHECK RATES
Map view of Thrifty Store Location
coordinates: -37.8158617 144.9523875

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 8.3 / 10 Very good

  • Vehicle condition: 1.6
  • Vehicle cleanliness: 1.4
  • Spaciousness: 1.6
  • Counter staff: 1.5
  • Pick-up location: 1.7
  • Drop-off location: 1.5
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins

  • D.Dong

    Melbourne

    8 /10 Very good

    Reviewed: Thursday, January 2, 2020

    Condition of the car was good. The car was very new. Interior cleanliness was lacking as the seats and carpets were sandy. Exterior cleanliness ok. Engine is in good shape.
    Read More >

  • Anonymous

    Melbourne

    9 /10 Excellent

    Reviewed: Sunday, March 1, 2020

    Great value, great car. Staff inflexible with office hours. Would have been nice to know closing times a little earlier.
    Read More >

  • Duncan Kong

    Melbourne

    9.7 /10 Excellent

    Reviewed: Monday, March 9, 2020

    Great car, updated car with 20,000 on the clock, cruise control with radar, fast pick up, deposit refunded in 3 days, very happy.
    Read More >

  • Marty

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, April 2, 2020

    Brand new car and very easy pick up and drop off process.
    Read More >

  • B.Carpenter

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, December 17, 2020

    Great service, upgrade on car, easy process. Only issue is that I had to leave a $400 bond which hasn't been refunded - even though I handed back the vehicle 4 days ago.
    Read More >

  • Elsie Agnes

    Melbourne

    10 /10 Excellent

    Reviewed: Monday, May 2, 2016

    Warm reception, and the vehicle provided was very new.
    Read More >

  • Tess Obadiah

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, February 13, 2019

    The car rental company's service is quite good. When I arrived at the store, the reserved car was unavailable and I had to wait for the platform's customer service to handle the situation.
    Read More >

  • Rose IV.

    Melbourne

    10 /10 Excellent

    Reviewed: Tuesday, September 13, 2016

    Quick and convenient
    Read More >

  • Bing Smith

    Melbourne

    8 /10 Very good

    Reviewed: Tuesday, February 7, 2017

    The store location is easy to find and the staff are enthusiastic.
    Read More >

  • Kama Boswell

    Melbourne

    10 /10 Excellent

    Reviewed: Monday, November 21, 2016

    Quite good. Close to Southern Cross Station, right next to the SkyBus stop.
    Read More >

  • Delia Jonathan

    Melbourne

    8 /10 Very good

    Reviewed: Tuesday, October 4, 2016

    The procedures were smooth with no unnecessary chatter
    Read More >

  • Michaelia Betsy

    Melbourne

    4 /10 Average

    Reviewed: Wednesday, February 28, 2018

    Read More >

  • Donahue Rudolph

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, February 28, 2018

    We rented a car from Thrifty at Southern Cross Station in Melbourne. They open at 8 AM, and we waited in line for 15 minutes. The staff was very friendly and provided a route map for picking up the car, which was very convenient.
    Read More >

  • Isaac Leigh

    Melbourne

    2 /10 Poor

    Reviewed: Wednesday, February 15, 2017

    Read More >

  • Cora Caroline

    Melbourne

    8 /10 Very good

    Reviewed: Monday, August 21, 2017

    The car pickup and return process was quick and efficient, which was great. However, the staff left promptly at closing time, so some minor issues were unresolved. Later, coordination was handled through QEEQ.
    Read More >

  • Frances Browning

    Melbourne

    10 /10 Excellent

    Reviewed: Saturday, March 3, 2018

    No need to queue, staff were friendly, and the parking lot was clearly marked.
    Read More >

  • Yvonne Carllyle

    Melbourne

    2 /10 Poor

    Reviewed: Tuesday, September 26, 2017

    Read More >

  • Sara Bartholomew

    Melbourne

    10 /10 Excellent

    Reviewed: Monday, February 19, 2018

    The pickup location I chose was 200 meters from the hotel. The staff was very friendly, and they had pre-copied the route map for picking up the car, so it was easy to find the vehicle.
    Read More >

  • Cynthia Camp

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, October 7, 2018

    Very good
    Read More >

  • Guy Haywood

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, March 25, 2018

    The staff at the Melbourne branch had a great service attitude. Knowing we were heading to the city center, they drew us a route and recommended parking spots, and also provided a map for pickup and drop-off routes. However, when we went to the branch near Hyde Park in Sydney to file an accident report, the staff there were not very friendly and kept insisting that if we had bought their insurance, we wouldn't have had so many issues.
    Read More >

  • Greg Gunter

    Melbourne

    6 /10 Average

    Reviewed: Wednesday, April 4, 2018

    Read More >

  • Lance Eipstein

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, April 8, 2018

    There weren't many people in the morning, but each transaction takes some time. It's recommended to arrive half an hour early. The process is simple and efficient.
    Read More >

  • Vivien Pritt

    Melbourne

    8 /10 Very good

    Reviewed: Tuesday, October 23, 2018

    Polite
    Read More >

  • Vivian Ezekiel

    Melbourne

    6 /10 Average

    Reviewed: Thursday, November 1, 2018

    Read More >

  • Doris Ingersoll

    Melbourne

    10 /10 Excellent

    Reviewed: Tuesday, September 18, 2018

    Great service, very good attitude and not a long waiting time.
    Read More >

  • Chapman May

    Melbourne

    10 /10 Excellent

    Reviewed: Tuesday, December 4, 2018

    Satisfied
    Read More >

  • Glenn Morse

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, September 28, 2018

    The staff were very helpful in explaining everything, and the process was fast too.
    Read More >

  • Lucien Belle

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, June 20, 2025

    Excellent! Very satisfied! The price is great!
    Read More >

  • Lance Eipstein

    Melbourne

    2 /10 Poor

    Reviewed: Tuesday, May 21, 2019

    Read More >

More Thrifty Car Rental Locations in Melbourne

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What's the address of the rental location?

Melbourne City 99 Spencer Street Docklands

What is the Telephone Number?

+61386616000

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Accepted on mobile, a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of AUD 25 - 38.9409625 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original driving licence + NAATI Translation

    The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

    If you are a local renter, you may be required to present a utility bill within 3 months for checking.

  • For local renters, you need to bring:

    Full driver's license issued in Australia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.8 mi from Melbourne City Heliport

    6.9 mi from Essendon Airport

    11.8 mi from Melbourne Airport

  • Railway Stations

    Nearby Southern Cross Station

    0.4 mi from Flagstaff Train Station

    0.8 mi from Flinders Street Station

  • Hotels

    Nearby EVA, 1BDR Melbourne Apartment

    Nearby Luxury Two Bed Apt Swimming Pool

    Nearby Upper West Side Apartments

  • Other Landmarks

    0.9 mi from Federation Square

    12 mi from Liberty Church

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