最高！！

Severe overbooking, waited nearly two hours before getting a car. A returning vehicle was immediately handed over to us without being washed.

One of the best experiences so far, both with Hertz and the same service staff (including one instance of on-site rental extension). Efficient, warm, and considerate. Excellent overall.

Very friendly

Booked a car model domestically but found it unavailable when picking up abroad. They pushed for an upgrade at a very high price. Complaints were ineffective.

Paid extra for a vehicle that would seat 7. The car did not seat 7, it seated 5. When I spoke to the Hertz staff she indicated that the car does seat 7 and told me it has a third row seat. I went back out to the car to check and It did not. She told me the only other car they could offer me would cost an additional 100.00 per day.