Good service, not so good car

Great service

There was no queue when renting the car (while other companies had queues)! The counter staff were very polite, although they recommended another insurance not included in the comprehensive insurance, called towing insurance. In case of theft or an accident, the company would be responsible for towing the car back. Otherwise, towing fees in the US are very high, so we bought it.

Good experience with a big company

The signage at the airport is clear and easy to find. The staff is skilled and the car pickup process is quick. Both picking up and returning the car are quite convenient at the car park.

A perfectly flawless car rental experience. The rental process was very simple and convenient.