Rental pickup and drop offs went smoothly, but final billing has been a disaster!

Overall, it was very easy to locate the rental counter. The pick-up process took about 10 minutes, very quick with no lines, and returning the car was also fast, taking only 5 minutes. However, I didn't get the Toyota Corolla I wanted; instead, I was given a Chevrolet. That said, the car was very clean and quite new.

Very satisfied.

The service was acceptable. However, they added extra roadside assistance insurance after I returned the car!

Car was fine except for the air loss. Woman at the Miami counter was acting up a bit, which was unnecessary.

The best car rental app/provider there is !!!!

The car pickup was slow, making customers wait for almost an hour; the car was not in good condition, as soon as we hit the highway, it warned us that a tire pressure was low, making us nervous throughout; contacting the rental car customer service to return the car, we were told they could only try to apply, with no guarantee of success; reluctantly, we had to visit a repair shop the next day to check if the tire needed repair or the car needed replacement. Initially, a repair shop employee checked the tire and suggested we change the car due to poor tire condition. Since the Los Angeles airport store was too far, we tried the Pasadena store to see if we could swap cars. However, they told us they had no available cars and found no issues with the tire after their inspection, leaving us confused. Finally, to avoid trouble, we decided to use the car temporarily but had to abandon our plan to drive to San Francisco and only explored Los Angeles and nearby areas for immediate assistance, if needed. Luckily, no major issues occurred in the following days.