Excelente experiencia

Quite satisfactory.

There was a bit of a cue at the counter, but the people at enterprise worked their way through them pretty quickly. The car pick up was smooth and quick, we could pick our rental ourselves, as long as we stayed within our category of car booked. Return was also very quick, lots of people checking in the cars from enterprise, so it was fast, even though many checked in.

It was really simple and self explaining, creating no issues with enterprise. And no assistance was required.

A well-established chain store, the staff were enthusiastic, and the cars had some minor issues, but nothing major.

Like: I got a differernt car than I reserved, but it was excellent. The people were very friendly.
Dislike: I did not like paying for a taxi to take us to the other lot. Why cant Enterprise run a shuttle to the lot or pay for the taxi fee?

Like: Everything!!! How kind everyone was, how fast everything got done, how professional they were, etc.
Dislike: I didn't like that I had to head out of town. LOL.