Standard service.

I booked a Ford Edge or similar, but the rental company staff told me there were no such cars available and asked me to upgrade to a different model. However, when I got to the parking lot, I saw plenty of Ford Edges there!!! Moreover, during the process at the front desk, the service person left abruptly, making me wait for around 20 minutes. The entire experience was extremely poor!!

Un Buick no es un EDGE, yo quería el EDGE, aunq se q me dirán q era “o similar”, pero no me vale El señor que me hizo el contrato fue un 10 de profesional Difícil encontrar el coche El personal de fuera RUDO y con pocas ganas de trabajar El coche tenía golpes Olía a una mezcla de curry con tabaco Warning “LOW OIL ENGINE” y lo único q hizo la señora del delivery fue resetear el warning y que me fuera WARNING low bat remote Etc etc etc MUY MAL EN CASI TODO Y LA ACTITUD DEL PERDONAL QUE PARECIA QUE LE DABA IGUAL TODO

i initially got a suburban which was extremly dirty and in poor condition, i went back to budget and they did their best to gove me a batter car. thanks for Katty's effort, my experience was great

all good, cheapest price and delivered as promised

It was a smooth process although we had a bit of trouble locating the budget car rental at the airport in Dallas. This transaction was easy and I am so thankful the literature told us to carry the voucher with us. Thanks