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Live chat Email us Service Code: 1440402264
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Had issues with customer service. Had issue with car being ready. Had issues with type of car.

Reviewed: Mon, Jul 1, 2019
About Hertz: 4.8 /10
Hertz Aberdeen were great but Hertz Liverpool staff were meant to follow up with us on cost of vehicle and did not. Very disappointed with Hertz initial customer service compared to other companies.
About QEEQ: 8.0 /10
Mini Van | Mercedes Vito Tourer or similar

Relevant Reviews on Hertz in United Kingdom

Perry Lytton

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Reviewed: Sun, Jun 30, 2024
About Hertz: 10.0 /10
The service from the well-known rental company was excellent, with easy pick-up and drop-off procedures. Our order was upgraded to an SUV, which was a brand-new car with only 11 miles when we picked it up. We were the first customers to drive it. We rented the car for 7 days and drove nearly 2,000 kilometers, picking it up in London, heading to Scotland, and then returning it in Edinburgh. Overall, it was a smooth experience.
About QEEQ: 10.0 /10

Lucien Belle

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Reviewed: Mon, Mar 2, 2020
About Hertz: 10.0 /10
Friendly service

Leonard Clark(e)

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Reviewed: Wed, Aug 22, 2018
About Hertz: 10.0 /10
The counter staff was very nice. We originally booked a Qashqai, but they upgraded us to a Mercedes GLE due to unavailability.

K.MULCHINOCK

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Mini Van | Volkswagen Caddy 7 Seats or similar
Reviewed: Mon, Sep 23, 2019
“good”
About Hertz: 9.7 /10
would have been nice to get a car manual in the car as various alarms and warnings needed to be .not the distraction needed in a strange car on strange roads
About QEEQ: 10.0 /10

D.Morris

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Compact | Vauxhall Astra or similar
Reviewed: Thu, Sep 5, 2019
“Easy driving”
About Hertz: 9.7 /10
Good service but was told a small fee for additional driver,turned out to be 75% of car hire again
About QEEQ: 10.0 /10
Easier enough to use online

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