Excellent

Pick-up and return were both pretty smooth. No pushy upselling either—they just asked once if I wanted extra roadside assistance, I said no, and that was it. Super convenient overall. The car itself was big and roomy, really comfortable to ride in, and it was basically brand new with under 8,000 km on it, so big thumbs up! Only downside is the fuel consumption—just over 10L per 100 km, so not exactly economical.

Very good, satisfied.

their service was fantastic and did their best to assist me resolve the issue with getting the right size vehicle at an extra cost.

I was not provided with an Outlander as originally promised. Europcar pointed out that the vehicle classification in the booking is "Small SUV" and booking and gave me a Mitsubishi ASX. I therefore had to pay an additional NZD$480 to get the Outlander. This is the first time I have had an issue with a Qeeq booking

The car I had was a different and bigger model than I expected. It was very comfortable and roomy.

It was very easy and accurate.

The car was expected my expectation in a positive way as I was upgraded to a larger SUV which is nice and spacious. It took awhile to queue to pick up the car. I think it could do it better with more staffs.

It was a good experience overall.