Picked up the car at 11:00 PM, no lines, smooth communication.

First of all this location (Denver) attended Avis/Budget/Payless in the same building. The crowd waiting to rent was unbelievable. When we got there the line filled the inside of the building, went out of it and around. They abuse the fact that you've been out in the sun, by the time you get to the counter you just want to get out, so they push everything on you. It took around 80-90 minutes from the time we got to budget to the time we got to the counter. And after that we waited for a further 30 while they "got the car ready". Finally we stormed in there asking for a car that was ready and they gave us our rental.

Like: While the line was outrageously long (and we even arrived earlier than expected), the staff were friendly, seemed honest and authentic, and were professional (despite having to engage with cranky customers who were not happy about the line). They provided detailed instructions for returning the vehicle including where to get gas beforehand. They also helped me decide which vehicle to choose based on my needs and it was fantastic! Super smooth ride, really clean (almost brand new), newer model. Returning it was also easy and very efficient - not to mention I was met with yet another friendly staff. Very professional team you've got at Myrtle Beach Budget. Additionally, I was worried about my reservation not being honored after reading reviews for EasyRentCars, but I had no issues. I'd printed everything out and had it all ready to present at the counter. No questions and no issues.
Dislike: The line to pick up the vehicle. But that was Budget and Avis' fault for merging their customers into one line.