Perfect.

The car pickup and usage were fine, but after returning the car, the rental company charged numerous hidden fees. Despite returning the car with a full tank, they still charged over $30 for fuel. Additionally, there were $430 charges for personal and other insurance that were not mentioned during pickup. The issue has not yet been resolved.

The counter agent informed me, upon returning the car after two weeks, that there was dust on the vehicle and I had to either pay $65 or clean it myself. I had no choice but to spend an extra $30 to wash the car. Money isn't the issue, but in a free country like the US, it's upsetting to be treated differently by a Mexican against a Chinese person. This is a very distressing experience!

車両については問題無かったが、返却後、認識しない費用が請求されました。 予約時点では安全タイプを選択しており、新たな保険を加入する考えは有りませんでした。説明を受けた記憶も認識もないので、現在、カスタマーセンターが交渉中です。

認識しない費用請求に対して、先方と交渉をして頂いていますので、交渉結果を踏まえて改めてレビューします。

The lady who checked me in upgraded me without my concern and didn’t realized until I got the charge for it.

Great service