The AVIS staff at London Heathrow Airport were very friendly, courteous, and highly professional.

Very satisfied. Remember to bring a credit card with a chip under the driver's name. Magnetic stripe cards are not accepted.

Good

I booked a Tucson but got a Skoda instead. Fortunately, it was a smaller car, which was better since many rural roads in the UK are single-lane and larger cars can be difficult to drive. The rental company was easy to find. We stayed in London for a few days, then went to the airport to rent the car, and finally returned it at the airport. The rental agent was very kind; he asked if we needed insurance, we said we already had it, and he didn't push us to buy theirs. Returning the car was even simpler; they just did a quick inspection.

Perfect service all around.

All good and simple!