When I returned the car, I asked the staff to inspect it. They said it wasn't necessary, and then a month later, they claimed there was damage and I needed to pay 500 euros for repairs! Terrible car rental company!
Arrived at noon to pick up the car, they said the reserved car was not available and it was still at Pisa Airport. They promised it would arrive by 3 PM, but at 3 PM it was still at Pisa Airport. I had no choice but to drive a manual small car to Pisa Airport to exchange for an automatic car, which was smaller than the reserved model. Filed a complaint afterward, now back home but still have not received a response regarding the complaint.
Заказывали машину в для недельной поездки по Неаполю, брали у компании Budget непосредственно в аэропорту.
И машиной и сервисом остались вполне довольны. Машина была с мелкими дефектами/царапинами, но никаких проблем при сдаче авто это не вызвало. Выдали автомобиль быстро. По ходу дела пытались, как сейчас заведено :), предложить ещё доп страховку (уточню, у нас сразу было оплачено полное каско), мы вежливо отказались, никто настаивать не пытался.
Вернули авто чуть позже назначенного времени без каких либо проблем. Поэтому в целом остались довольны услугами компании budget и непосредственно сайта EasyRentCars!
Efficient service. Didn't provide the car that was requested, i dont think a peugeot 308 sw is similar a bmw 2series but the car drove well, was comfortable and modern. Returning the car was quick and straightforward.
About QEEQ:10.0/10
Very easy to book through the platform and great price. I would use easyrentcars again without a doubt
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