From United States
+1-8007618913
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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
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+56-226665927
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+57-6017940262
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+52-7449800692
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+64-99508740
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+41-445514539
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+66-25088458
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
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00308 491 0209
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+48 732 126 852
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9420518034
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a bit disappointing

Reviewed: Fri, Jun 14, 2019
About Alamo: 2.0 /10
The start was good... nice not-too-pushy salesguy upselled better car for reasonable 12 euros/day. When I asked "is this final price?" he confirmed but later charged 12 eur+VAT/day instead. Nice tactic that is usually used in third-world countries. Shame on you. They were supposed to give car with full tank, but instead it was at 20%. They instructed me to return it with the same tank (I returned it with 30%) but then they still charged for fuel and 'refueling fee'. Luckily, after 2 weeks of fighting I got this refunded but to be honest they should have paid *me* for the extra fuel. Whatever. Also the car was not cleaned (it wasn't dirty, but it wasn't clean either). Anyway, I saw they were *trying* to offer good service, so it's not all bad.
Compact | Seat Leon or similar

Relevant Reviews on Alamo in Spain

Richard Clement

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Reviewed: Wed, Jul 17, 2024
About Alamo: 8.0 /10
Overall good, but when we arrived at the rental store, they told us they had no automatic cars left and switched us to a manual. Barcelona is full of hills, and we originally chose an automatic to make it easier. As a result, we had to start on hills all the time... My foot got sore...
About QEEQ: 8.0 /10

Harlan Law

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Reviewed: Fri, Jul 20, 2018
About Alamo: 2.0 /10

Rudolf Sophia

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Reviewed: Mon, Oct 2, 2023
About Alamo: 6.0 /10

John

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Economy | Seat Ibiza or similar
Reviewed: Sat, Jun 15, 2019
“Excellent counter staff service”
About Alamo: 8.7 /10
Maria at Seville Santa Justa station was brilliant and should get a medal for counter staff service. We were upgraded and she set the GPS to English for us. In Madrid the service was fast and efficient and we were credit for the extra petrol we returned. Our only problem was the signage at Madrid Terminal 4 which was unhelpful in finding the entrance to Alamo returns.
About QEEQ: 10.0 /10

Donald

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Intermediate | Audi A3 or similar
Reviewed: Sat, Apr 27, 2019
“The automobile that we rented and pre-paid Easy Car for was not available.”
About Alamo: 7.7 /10
We showed up exactly on time but car was not available. After 1.5 hours they gave us an economy SUV which was uncomfortable to drive on the trip we were taking. We were told "Sorry, but we paid another company, not Alamo".

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