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Live chat Email us Service Code: 4950947080
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a bit disappointing

Reviewed: Fri, Jun 14, 2019
About Alamo: 2.0 /10
The start was good... nice not-too-pushy salesguy upselled better car for reasonable 12 euros/day. When I asked "is this final price?" he confirmed but later charged 12 eur+VAT/day instead. Nice tactic that is usually used in third-world countries. Shame on you. They were supposed to give car with full tank, but instead it was at 20%. They instructed me to return it with the same tank (I returned it with 30%) but then they still charged for fuel and 'refueling fee'. Luckily, after 2 weeks of fighting I got this refunded but to be honest they should have paid *me* for the extra fuel. Whatever. Also the car was not cleaned (it wasn't dirty, but it wasn't clean either). Anyway, I saw they were *trying* to offer good service, so it's not all bad.
Compact | Seat Leon or similar

Relevant Reviews on Alamo in Spain

Bruno Reynolds

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Reviewed: Sat, Jul 27, 2024
About Alamo: 10.0 /10
Satisfied, the car has CarPlay which is very convenient.
About QEEQ: 10.0 /10

Montague Clare

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Reviewed: Wed, May 22, 2024
About Alamo: 8.0 /10
It was okay.

Violet Trollpoe

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Reviewed: Mon, Dec 18, 2023
About Alamo: 10.0 /10
Overall, this is one of the better car rental companies in Barcelona. The location is easy to find, and the cars are relatively new, like a 2023 Mini. The staff recommended an upgrade, but it was very cheap, only 10 euros per day, and there was no pressure. They only asked about insurance once, so the whole process was very smooth. The only issue was that their customer service phone number couldn't be reached. For late-night returns, you can just use self-return.
About QEEQ: 10.0 /10

W.Tan

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Full Size Van | Opel Vivaro or similar
Reviewed: Wed, Aug 10, 2022
“Excellent and Smooth experiences”
About Alamo: 10.0 /10
The car and service met all our expectations. Very smooth collection and transaction.
About QEEQ: 10.0 /10
Easy search and fast application

Donald

View more >
Intermediate | Audi A3 or similar
Reviewed: Sat, Apr 27, 2019
“The automobile that we rented and pre-paid Easy Car for was not available.”
About Alamo: 7.7 /10
We showed up exactly on time but car was not available. After 1.5 hours they gave us an economy SUV which was uncomfortable to drive on the trip we were taking. We were told "Sorry, but we paid another company, not Alamo".

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