Check outside and inside thoroughly. Or just don't rent a car.

The original reservation was canceled by the Alamo city branch because I arrived at the pickup location over an hour late, and they charged me the full rental fee. The Zuzuche platform also failed to inform me in advance that exceeding one hour would result in being unable to pick up the car and having to pay the full amount. It turns out Alamo has such unfair and shameless terms, which were only mentioned inconspicuously in the contract. Moreover, the Alamo staff were extremely arrogant and seemed to take pleasure in the situation, likely making considerable profit from such practices. In the end, there was no way to claim compensation, and I had to make a new booking on-site. Caution everyone to avoid Alamo!!!

Como punto negativo, el vehiculo se entrego con medio depósito y eso dificulta el llenado posterior para la entrega. La necesidad de tener una targeta de crédito y no sólo de débito también puede dar complicaciones.

Ninguno. Muy buena

Excellent

When we arrived at Madrid train station, they said there were no cars available. We waited for nearly three hours, and they promised a Mercedes 9-seater, but at the parking spot, they changed their mind and gave us a car that had just been returned by someone else. The car wasn't even cleaned, and the tank was empty. As a result, this car hadn't undergone safety checks, which led to a tire blowout on the road, putting everyone's safety at risk. We spent most of the day fixing the tire, ruining our plans and costing us several hundred for international calls.

The start was good... nice not-too-pushy salesguy upselled better car for reasonable 12 euros/day. When I asked "is this final price?" he confirmed but later charged 12 eur+VAT/day instead. Nice tactic that is usually used in third-world countries. Shame on you. They were supposed to give car with full tank, but instead it was at 20%. They instructed me to return it with the same tank (I returned it with 30%) but then they still charged for fuel and 'refueling fee'. Luckily, after 2 weeks of fighting I got this refunded but to be honest they should have paid *me* for the extra fuel. Whatever. Also the car was not cleaned (it wasn't dirty, but it wasn't clean either). Anyway, I saw they were *trying* to offer good service, so it's not all bad.