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We got to hertz and they told us they simply didn’t have any cars we had talk to them the day before

Reviewed: Thu, Jun 13, 2019
About Hertz: 2.7 /10
Awful customer service we got to the counter and they simply told us we didn’t have any cars they didn’t help us find another car they didn’t offer us a replacement we were left in an unknown city on our own
Economy | Chevrolet Spark or similar

Relevant Reviews on Hertz in United States

Emily Cowper

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Reviewed: Fri, Jun 13, 2025
About Hertz: 10.0 /10
Only had to wait for 1-2 people to pick up the car, quite fast.
About QEEQ: 10.0 /10

Meredith Flynn

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Reviewed: Thu, Oct 24, 2024
About Hertz: 10.0 /10
The service was smooth, but the car was in terrible condition. The engine oil needed to be changed but wasn't, and there were constant warnings. There were also various strange noises while driving.
About QEEQ: 10.0 /10

Megan Marjory

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Reviewed: Fri, Aug 23, 2024
About Hertz: 2.0 /10

Channing Dick

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Reviewed: Sun, Dec 17, 2023
About Hertz: 8.0 /10
Satisfied
About QEEQ: 8.0 /10

Alice

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Compact | Mazda 3 or similar
Reviewed: Sun, Aug 4, 2019
“Rubbish car -expired tag!”
About Hertz: 8.0 /10
Booked a Mazda 3 or equiv, got a Dodge journey which had terrible fuel economy and had an expired tag which a State park official pointed out to us when we wanted to visit the park. Had to return car as a result. Customer service sent us to Grand Rapids to change it; when we got there they clearly didn't have cats to switch it with. Then had to drive to Grand Rapids airport....long wait there but they did change car eventually.

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