It was a great experience. Even though my chip card wasn't authorized by the system, I was able to use the regular card swipe service afterward.

Great! Very enthusiastic.

Did take a little while get the car, but everything was busy at Hertz and the other two agencies. My rep could not have been more professional and courtesy. I don't fly much any more, and I don't rent cars much, but I would/will certainly want another experience like this one.

I checked and rechecked my confirmation and no where did it say it the car was from Hertz. Finally called the number and only then I figured it out from the message. And talking about calling I had a concern that I tried to contact Hertz about. I called 10 times over 3 days and left 2 messages. Never could get through, did not receive a call back.