Very satisfied

They saw we had a lot of luggage and upgraded us to an SUV for free.

The staff was very friendly, the process was quick, and there was no upselling of insurance.

The rental company's service was excellent, and the explanations were very clear.

Drop of was a nightmare. I was not able to find the point. Therefore I missed the evening. However the agent said that she were there in the office. We confused about where to part, an we not even checked the office as we though it is close. It was not, but we did not reach the office because we did not find the drop off parking lot.