I picked up the car at Boston Airport in Massachusetts, USA. The pickup process was clearly explained on the QEEQ website. Once I had prepared the necessary documents, I got the car quickly. The company staff were very friendly. The car was almost brand new with less than 5,000 miles on it, and it was in great condition.

I have to mention Sandra. One of the most professional car rental desk staff I've encountered and I encounter a lot. She was very upbeat and friendly but with great professionalism. I got a car that was better than what I expected and the vehicle handled great. The return experience was less than purfect but that is largely did to the way Orlando airport parking is structured. Receiving staff were prompt and professional. Thank you Sandra and Budget team. 5 stars.

Very good taste and service as usual.

Wonderful experience!

Price drop was not applied on my reservation. Not sure why?

Was informed that there is an easy pass device in the car and ended not having one. Resulted me walking back and forth within the terminal and the hiring desk couple of times. Staff servicing was not what I preferred.

Like: We loved the Ford Suv. It drove very well....very good turn ratio and handled the sharp curves in the mountains well. It was very clean. I am now thinking about buying one!!
Dislike: I did not realize this company was associated with England. When I picked up the car they asked me for a passport which I did not have because I am a USA citizen. They said this company gave me an European discount which made the rates lower. I guess this also would have effected my coverage if I had been in an accident. My insurance would have covered me but it would have been a real hassle.