El auto estaba bien, nuevo, pero nuestra experiencia con noleggiare fue mala. En la retirada estuvimos 2.5 hs. Tuvimos que pagar 450 euros extras por que el auto manual no estaba y el automático valía ese extra. El auto llegó limpio por fuera pero por dentro con papeles, basuras y pañuelos sucios de los que lo usaron anteriormente. Por otro lado conversamos en la retirada que el auto debíamos devolverlo 16/17 hs. Lo convenimos ambas partes. Me dieron el ok. Luego en la devolución quisieron cobrarme un día de mas. Aún no sé qué harán con mi depósito. Quisiera que me sea devuelto. Lo peor de todo fue que les dijimos que iríamos a las montañas con nieve, que necesitábamos ruedas de invierno y nos dijeron que fuéramos tranquilos que eran ruedas all in one. Nos dieron además unas cadenas textiles muy malas. Fue peligroso manejar. Debimos comprar extra cadenas para poder transitar aún con calles que pasó la máquina era resbaladizo manejar.

The car was easy to drive and the pickup process was convenient. However, they informed me that the platform insurance is only for the platform and asked me to buy an additional insurance ranging from 150 to 600 euros.

Very smooth process, pleasant staff. We didn't take any extra insurances. We took photos and paid attention to the condition of the vehicle when we received it. We drove carefully and had no problems on return. Thank you

Starting to use qeeq all the time for rentals now. So far I am very pleased, no issues at all

This was the only car rental service located outside of the airport rental car area in Verona, which was not readily apparent from the email confirmation. We therefore took a taxi from the train station to the airport car rental area where we were told ours was the only offsite rental company. We called the shuttle service provided in the email and were told it would be there in 10 minutes. We waited 40 minutes on the shuttle service. The entire experience caused us to be late to an appointment.

There should have been a disclaimer about the location of this car rental service and the email confirmation as to its location should have been clear.