A well-established chain store, the staff were enthusiastic, and the cars had some minor issues, but nothing major.

My only comment is that there was no space for luggage in the vehicle as none of the 15 seats could be removed or folded down. This made it very difficult loading and unloading large cases and a double buggy. This wasn't made clear on booking the vehicle. The vehicle itself was great and certainly large enough but all seats were static!

No complaints at all! Whole procedure very smooth and user friendly! Thanks!

Like: Everything!!! How kind everyone was, how fast everything got done, how professional they were, etc.
Dislike: I didn't like that I had to head out of town. LOL.

Like: Helpfulness of the staff
Dislike: For some reason, the agent called to advise that I had used an off site location instead of the airport. This wasn’t true. My rental paperwork showed the airport location on it.

Like: The car rental went as planned!!
Dislike: The trunk of the car did not lock.