We ordered FIAT 500L and finally we take Peugeot 308 - but car was almost new (11.000 km) and there was enough space for 4 people with luggage. During pick-up was a queue and it takes more than 30 minutes to get the car. Returning the car was faster -about 20 minutes, inspection was fast too.

GOLDCAR is absolutely horrible. They do not honor reservations and types of cars. They demanded insurance even after I refused as I have card coverage. Also, I was given a standard car. Lucky I know how to drive one.

Pick your partners better. I always like and deal with you. I demand my insurance money gets re-imbersed from Goldcar.

Rude and discourteous staff. Coerced me into buying extra insurance I did not need. Lied openely about not beng able to use my debit card. Giluia who was at Pisa terminal for Goldcar was the worst person I have ever experienced whilst renting a car. I rent weekly for work and to date this has been my worst experience ever. I have made a formal complaint and wish my 370 euros to be refunded.

Car was dirty (but you can return dirty as well - so no problem). Its really hard to find pickup point on Cagliari airport. Instead of Fiat 500 we received Pegueot 208 (its still the same car class). Please remember to check vehicle condition because not all of scratches, dents and windscreen dents was included in car documentation prepared by the rental company.