Excellent

QEEQ's confirmation order provides detailed information in both Chinese and English. It even includes instructions in both languages on how to respond to sales pitches for insurance and how to handle traffic accidents. QEEQ is extraordinarily considerate.

The pick-up time was supposed to be 8 AM, but we were only informed at 9:30 AM that the car was ready. When we went to the garage, the staff couldn't find our car! This caused us to miss our scheduled steam train ride and waste the tickets! The tank was at 5/8 when we picked up the car, and we were told it's better to return it full. If it's less than 5/8, we would be charged $3 per unit, and if more, we would get a refund. We made sure to fill it up before returning it, and the staff told us we could leave without any paperwork. Unfortunately, after getting back home, they claimed we returned it with only 5/8 tank! It's not a lot of money, but the entire process was frustrating and disappointing!

Nice n friendly staff.

Such a great app.

Friendly staff and clean well kept car

Very easy to use and positive outcomes