Went when it was pretty quiet so there was no line at all. I compared a bunch of rental companies online and ended up going with Thrifty. Everything went really smoothly, the car in the same class was great, and both the price and service were genuinely good. No hard selling, staff attitude was fine, and the rates were reasonable. I’d definitely consider using this company again next time.

Completed the paperwork and got the car within 10 minutes after submitting documents at the office. Returned the car by handing over the keys at the airport and left.

The service attitude is excellent, and the reception staff are very patient.

Very happy! Service was excellent, and picking up and returning the car was easy. Last year in the USA, the rental car company forced me to rent a GPS and downgraded my car to push their insurance, making me wait from 11 PM to 4 AM. In Australia, this rental company provided great service, upgraded my car when my booked model wasn't available, and didn't pressure me to buy insurance. I will definitely rent from this company for future international trips and recommend my driving friends to do the same.

Nobody in the key drop-off counter when it was 23:10. But the service hour is written until midnight seen from the notice in counter.