Excellent car rental experience.

They still charged me over 60 euros for the additional driver fee

The service attitude was okay, but there is a distance between the Munich train station outlet and the pickup location, and no staff accompanied us to pick up the car. The car's computer system malfunctioned during pickup, and it took the garage staff a long time to fix it, wasting an hour. If there are issues with the car, you have to negotiate back at the outlet with your luggage, which is very inconvenient.

Unfortunately the vehicle that I originally booked was not available. I was offered a vehicle in the same class, but that was a matter of opinion, as I was unable to get all my bags in. After going all the way back to the desk to complain, I was offered a suitable vehicle that would fit my needs.