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Live chat Email us Service Code: 6155214125
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The check in process should be shorter

Reviewed: Fri, May 17, 2019
About Thrifty: 7.0 /10
The waiting time is about 5 mins. However the document process took about 20 mins as the computer hanged(told by the staff) or she is very slow in doing her work
Intermediate | Toyota Corolla or similar

Relevant Reviews on Thrifty in Australia

Noel Ackerman(n)

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Reviewed: Sat, Sep 21, 2024
About Thrifty: 10.0 /10
Pretty good, both pick-up and drop-off were very smooth.
About QEEQ: 10.0 /10

N.Sarig

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Medium SUV | Toyota Kluger or similar
Reviewed: Sun, Mar 2, 2025
“perfect”
About Thrifty: 10.0 /10
perfect
About QEEQ: 10.0 /10

M.Lee

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Intermediate | Polestar 2 or similar
Reviewed: Tue, Aug 13, 2024
“Very good”
About Thrifty: 10.0 /10
Draw a map in counter to tell people how to get the car.
About QEEQ: 8.0 /10
Give a map to customer where to get the car.

Cedric Childe

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Reviewed: Wed, May 1, 2024
About Thrifty: 10.0 /10
Highly satisfied
About QEEQ: 10.0 /10

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Premium | Mercedes-Benz C Class or similar
Reviewed: Tue, Dec 31, 2019
“Bad bad bad”
About Thrifty: 3.3 /10
Poor poor condition. Picked up the car and 15 minutes into driving, indicator showed low tyre pressure to one of the back wheels. Went to a gas station and got the tyre pressure filled back up. Checked the tyre and noticed a small nail on it. Tried calling the hotline for assistance but wasn’t able to get through. Finally after 2 hours someone answered and send a guy over to fix the tyre. Long story short, the guy who came over for the repair said this was not a recent damage but happened more than 6 hours at least means no way it was damaged on my hands. Poor customer service at Sydney airport. Big no no to get cars from them....

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