Europecar offered me a SERES3 EV. I asked them for another car such as Peugeot, Renault, Citroën, etc, but they said they have only Chinese EV cars or Tesla for extra 100 €. I didn't accept Tesla, and take Seres3. During my drive on the first day, the car had problem with electric system. I went to the Europcar Agency in Montpelier Airport. At the beginning they refused to change the car. I called Europcar Help Center and QEEQ help center but didn't contact to anybody. I resist to change the car and they accept to change the car with MG4. This EV car was OK and I completed my travel without another problems.
About QEEQ:7.0/10
Booking platform is working very well but help center is not.
The store is located inside Paris Saint-Lazare station and is easy to find among a row of car rental shops. The procedures were simple and completed within ten minutes. The car was very new, with just over 4,000 kilometers, which in China would not even have passed its first maintenance. The unlimited mileage was great; this trip covered over 4,000 kilometers.
Counter staff were great - if you don't already it would be great if you could store peoples details online to make future bookings and rentals quicker and easier
About QEEQ:10.0/10
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It was a good experience..
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