BAD

counter staff/ shuttle services most excellent. The vehicle performance pretty bad I'll never ever use another nissan

platform was good. pricing was most excellent.

I booked a car that was not available and the reps want to give me a pick-up truck. When I refused he didn’t want to give me another car. I waited for over 2 hours while he served other customers and totally ignored me. I asked to talk to the manager and finally they gave me a car after another hour or so. Terrible experience. I will never rent from that place again.

Either their phones were malfunctioning or staff weren't answering, but I waited 45 minutes to be picked up at the airport. Not a good start. Once at their site, things were ok. Car fine. Staff maybe assumed I knew the "ropes" more than I did. I had to ask questions. It all worked. Price was amazing.

No problems booking. I was a bit confused how Easyrentcars and the actual rental company were connected.

All planning for rental say easy rental cars but last sentence in communication said Routes

Hi, it was the first time that I was told by any car rental company that they would not take the car insurance on a credit card. I heard that in Mexico, but never in US.