Stress free rental

The pickup point is located in the 17th arrondissement in Paris in an Indigo parking lot, which is easy to find. The area is lively, surrounded by small restaurants and open-air markets. The staff member who assisted us was super nice and patiently answered all our questions. We chose ALAMO because, after comparing prices of various car rental brands for the same period, ALAMO offered the most reasonable rates. Most importantly, they have a pickup point within the Paris city center, which is extremely convenient. When booking through QEEQ, we initially only selected basic insurance for €280 for six days, as QEEQ's full insurance is provided by Ping An Insurance, a Chinese company not recognized as local in France. In case of compensation issues, the car rental company might ask us to pay the full amount before claiming from Ping An, which could be a lengthy and uncertain process. Thus, we upgraded to full coverage insurance directly with ALAMO at the pickup point, which included tire and glass coverage as well as roadside assistance. The staff member gave us a small discount, and we paid an additional €178. The total car rental fee plus insurance came to €460.

The paperwork was processed very quickly.

Great, very enthusiastic. We arrived early in the morning by plane, and there were very few rental companies open at that time, so other customers from different rental companies came here to ask questions. They answered enthusiastically. There are three companies sharing one counter in a small workspace, but they are all friendly and helpful. Props! The workspace seems to belong to Enterprise! The people at Alamo were also very friendly, but I never received a contract. Not sure if it was because they didn't have my email in the system or if the staff weren't familiar with the system. The staff used a Pad to operate and said I would receive an email later, but I didn't! When returning the car, there was a small scratch, and they charged me 1000 euros. Still said I needed to wait for an email, but I didn't dare to, so I waited there until another person helped me. I think it was someone from Enterprise who finally gave me a paper receipt.

alamo service was great eventhough we waited an hour and a half for the car

service is always great and easy to book from qeeq