Satisfied!

Very strict. Even if you arrive early and there are no other customers, they won't serve you! This is my fourth time renting from this location.

Collection took over 40 minutes, which I wasn't expecting. Includes a DVLA and credit check, again I wasn't expecting as it was a business booking. Car wasn't ready at the time I booked for (had to wait 20 minutes for another car to be cleaned). The car I was given was a Peugeot 2008 with 60k miles and loads of scratches/dents/interior stains, so it had seen better days. Another customer was complaining about their car at the same time, and the counter staff weren't very professional about it, and honestly I didn't have time to complain. Drop off was quick and smooth for me, but overall I wouldn't hire again from Europcar or this venue.

Exceeded expectations and resolved all of the issues which were outside of their control

Really helpful service with phone support. Great!

The service of the counter staff on pickup was terrible! Very rude, impatient and acted as if I was an annoyance to his day rather than a valued customer - not a great start to the holiday! It's unfortunate as it is the closest car hire place to where I live so would like the option to use it again.

Very easy process and by far the cheapest car hire I could see online.

Fabulous service by staff member. Best experience ever.

Fantastic user friendly platform to use. Very happy I discovered your service.