The car was as expected, although the boot was smaller than I expected but we did select a small car.. The waiting time for pick up was rather long and a bit distressing as the agent was dealing with someone who wouldn't pay for the damages, I guess it wasn't the agent's fault but they nearly came to blows! Other than that the agent was very polite and professional with us and the actual paperwork didn't take too long.

The vehicle was in very poor condition, and after picking the car up I was shocked to realise it had done over 205,000 km which in my view is way beyond the useful life of an average car, let alone one a company is renting out (for a 9 day price that would probably go towards buying 50% of the car). The vehicle was so worn it lacked power in lower gears to the point it felt unsafe, and we were concerned there was a very high risk the vehicle could breakdown. We therefore used the vehicle a lot less than we had hoped to on our holiday. Overall this experience has left me thinking I would be highly unlikely to use this company in the future, or recommend it to anyone else.

Customer service was poor, no one explained why it was taking do long.

I should note that the actual company was called Rental Plus..apparently Target Rent are a broker. So Rental Plus were great.. we were picked up by a shuttle called 'Travel Parking' (shuttle collections outside departure area and opp pharmacy). - was relatively easy to find. My only negative was that the car was smaller than expected...it was a 7 seater but the last two seats were more sort of kid-seats with no leg space - that probably explains why this car was much cheaper than the competition. Some clarity on this when booking would have been good.

Easy to use and smooth process overall