There was an unexpected Road User Charge of $NZ93 (including card surcharge and Goods and Services Tax). There was no mention of such at charge at the time of booking, pick-up or drop off by either QEEQ or DOLLAR.

There was an unexpected Road User Charge of $NZ93 (including card surcharge and Goods and Services Tax). There was no mention of such at charge at the time of booking, pick-up or drop off by either QEEQ or DOLLAR.

Car was fine, no issues. Was a bit confused about drop off (picked up in Hertz spot but was a Dollar rental, not sure where to drop off but figured it out) However when we arrived home found I was charged and extra $25 for fuel. We filled it to full 1km from the airport and have photo proof that the gauge was full. Took about 40 minutes of calling and emailing to try to get this sorted. This was already charged to my credit card without any consultation with me. Still waiting for resolution.

Comprehensive service and new condition！

Comprehensive service ，very nice！

Could not find Dollar rental counter on arrival and by the time we worked out it was through Thrifty we had to wait over 1/2 hour to be served. Were upgraded to a better vehicle so happy in the end

At dollar great service to drop off. Even took us back to motel.