They gave me an upgrade. I was nervous over the diesel charge per mile which they said they would wave. They seem to have done so. So all good

Car was fine, no issues. Was a bit confused about drop off (picked up in Hertz spot but was a Dollar rental, not sure where to drop off but figured it out) However when we arrived home found I was charged and extra $25 for fuel. We filled it to full 1km from the airport and have photo proof that the gauge was full. Took about 40 minutes of calling and emailing to try to get this sorted. This was already charged to my credit card without any consultation with me. Still waiting for resolution.

Arrived in early morning and meet staff at Thriffy counter. Vehicle was not available at time to pick up, need to wait few hours , and no shuttle service. Finally, staff arranged temperory car and advised that should fit is till afternoon, but it was too small to fit my family and baggages. 8n afternoon, no courtesy call talk to inform us for picking up. Bad experiences. Pick up at late afternoon, but it was not a highlander that not match my initial booking .

Dollar is the best

Easyrent cars is the best

Like: I loved how easy it was, that the car was in great condition, was zippy and economical. Especially loved the price. The staff member was extremely nice and friendly, and helpful.
Dislike: The only snag was that the location didn't show up on GoogleMaps but the staff member gave me a workaround as soon as she could.