Dollar, Auckland International Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Dollar - Auckland International Airport Information, Car Rental Instructions & Policies

Address

25B Laurence Stevens Drive, Auckland

Telephone

+64 27 808 6503

Pick-up Instructions

The Dollar - Auckland International Airport car rental location is located out of the airport

You can arrive of Dollar - Auckland International Airport car rental by free shuttle bus.

A complimentary shuttle is available between 7.30am and 6pm to transport your customers between the Airport and Dollar rental location. When your customers arrive at Auckland Airport, they will need to either text message or phone 0064 27 808 6503, or send us a live chat on our website www.dollarcarrental.co.nz and advise the Dollar staff member that they are ready to be collected from either the International or Domestic Terminal pick up location.

Drop-off Instructions

Please return the car at Dollar's store, and Dollar's shuttle will then drive you back to the airport.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:30 -18:00	07:30 -18:00	07:30 -18:00	07:30 -18:00	07:30 -18:00	07:30 -18:00	07:30 -18:00

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	100% of the rental car rate plus NZD 250	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, AMEX

E-voucher

A mobile voucher is accepted; a printout is not required.

Age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 20 years old with charge of NZD 139.99 on all rental approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Towards any New Zealand islands, taking rental cars is allowed and free of charge.

For rentals starting on one island and ending on the other, the below new process will apply. Two separate bookings will now be required Dollar has depots right on the main lnterislander Ferry terminal at Wellington and Picton. For rentals starting and ending on the same island, but travelling on both islands, please keep the same vehicle for the entire duration of the trip. Please keep in mind that the customer will need to pay for the vehicle on two ferry trips. A fee will be charged if the vehicle is not returned to the same island it was rented from. Hertz will assess a fee based on the actual cost of relocating the vehicle, up to a maximum of NZD$1,000, plus GST.

Ferry Transportation: Allowed

Dollar allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Collision Damage Waiver Excess differs by car model:

NZD 0 for Toyota Auris Hybrid,Renault Megane,Toyota Cross Hybrid,Seat Arona,Dodge Promaster City Or Similar,Volkswagen Caddy Maxi,Peugeot 208,Mystery Vehicle,Toyota Camry Hybrid,Toyota Vitz Xr Mt Or Similar,Sante Fe Hybrid,Volvo Xc60,Ford Mustang Gt,Ford Transit,Toyota Camry Hybrid,Skoda Ocatvia,Renault Austral,Renault Rafale,Kia Sportage,Cubic Metre Van,Toyota Prado,Ford Ranger-4wd,Genesis G70 Or Similar,Tesla Model Y,Mystery Vehicle Commercial,

NZD 5900-7900 for other car models.

NZD 5500 for Renault Megane,

NZD 5500 for Toyota Cross Hybrid,

NZD 5900 for Seat Arona,

NZD 6001 for Dodge Promaster City Or Similar,

NZD 6001 for Volkswagen Caddy Maxi,

NZD 5500 for Peugeot 208,

NZD 5500 for Toyota Camry Hybrid,

NZD 0 for Toyota Vitz Xr Mt Or Similar,

NZD 6001 for Sante Fe Hybrid,

NZD 6001 for Volvo Xc60,

NZD 7200 for Ford Mustang Gt,

NZD 6001 for Ford Transit,

NZD 0 for Toyota Camry Hybrid,

NZD 0 for Skoda Ocatvia,

NZD 5500 for Renault Austral,

NZD 5500 for Renault Rafale,

NZD 5500 for Kia Sportage,

NZD 6001 for Cubic Metre Van,

NZD 6001 for Toyota Prado,

NZD 6001 for Ford Ranger-4wd,

NZD 6001 for Genesis G70 Or Similar,

NZD 6001 for Tesla Model Y,

NZD 0 for Mystery Car Compact,

NZD 5900 for ,

NZD 6900 for ,

Theft Insurance Excess differs by car model:

NZD 5900-7900 for other car models.

NZD 0 for Renault Megane,

NZD 0 for Toyota Cross Hybrid,

NZD 0 for Seat Arona,

NZD 0 for Dodge Promaster City Or Similar,

NZD 0 for Volkswagen Caddy Maxi,

NZD 0 for Peugeot 208,

NZD 0 for Toyota Camry Hybrid,

NZD 0 for Toyota Vitz Xr Mt Or Similar,

NZD 0 for Sante Fe Hybrid,

NZD 0 for Volvo Xc60,

NZD 0 for Ford Mustang Gt,

NZD 0 for Ford Transit,

NZD 0 for Skoda Ocatvia,

NZD 0 for Renault Austral,

NZD 0 for Renault Rafale,

NZD 0 for Kia Sportage,

NZD 0 for Cubic Metre Van,

NZD 0 for Toyota Prado,

NZD 0 for Ford Ranger-4wd,

NZD 0 for Genesis G70 Or Similar,

NZD 0 for Tesla Model Y,

NZD 0 for Mystery Car Compact,

NZD 5900 for ,

NZD 6900 for ,

Third Party Liability Insurance Excess differs by car model:

NZD 5900-7900 for other car models.

NZD 5500 for Renault Megane,

NZD 6001 for Tesla Model Y,

NZD 6001 for Genesis G70 Or Similar,

NZD 6001 for Ford Ranger-4wd,

NZD 6001 for Toyota Prado,

NZD 6001 for Cubic Metre Van,

NZD 5500 for Toyota Cross Hybrid,

NZD 5900 for Seat Arona,

NZD 6001 for Dodge Promaster City Or Similar,

NZD 6001 for Volkswagen Caddy Maxi,

NZD 5500 for Peugeot 208,

NZD 5500 for Kia Sportage,

NZD 5500 for Renault Rafale,

NZD 5500 for Renault Austral,

NZD 6001 for Ford Transit,

NZD 7200 for Ford Mustang Gt,

NZD 6001 for Volvo Xc60,

NZD 6001 for Sante Fe Hybrid,

NZD 5500 for Toyota Camry Hybrid,

NZD 0 for Toyota Camry Hybrid,

NZD 0 for Skoda Ocatvia,

NZD 0 for Toyota Vitz Xr Mt Or Similar,

NZD 0 for Mystery Car Compact,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.9 mi from Auckland Airport

Railway Stations

3.2 mi from Papatoetoe

3.3 mi from Puhinui

3.3 mi from Puhinui Station

Hotels

2.1 mi from Naumi Auckland Airport

4.3 mi from Allenby Park Hotel

10 mi from Waldorf St Martins Apartments Hotel

Other Landmarks

8.8 mi from Mount Eden Domain

10.9 mi from Sky Tower

11.1 mi from Auckland Harbour Bridge

CHECK RATES

Map view of Dollar Store Location

coordinates: -37.000764 174.798195

Guest Reviews

Total points： 8.5 / 10 Very good

Vehicle condition: 7.0
Vehicle cleanliness: 7.3
Spaciousness: 7.4
Counter staff: 7.1
Pick-up location: 6.7
Drop-off location: 7.6
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

m.serret
Auckland
10 /10 Excellent
Reviewed: Friday, February 21, 2020
A little out from the airport but quick bus
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m.serret
Auckland
10 /10 Excellent
Reviewed: Friday, February 21, 2020
A bit out of the airport but quick shuttle bus
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M.Oliver
Auckland
10 /10 Excellent
Reviewed: Tuesday, November 12, 2019
Fantastic value for money and service, highly recommended.
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Y.CHEW
Auckland
9.7 /10 Excellent
Reviewed: Sunday, September 15, 2019
Everything was good..
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Anonymous
Auckland
9.7 /10 Excellent
Reviewed: Thursday, August 15, 2019
ALL GOOD.
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J.N
Auckland
7.7 /10 Good
Reviewed: Friday, June 21, 2019
The counter stuff was nice at first, but when I pointed out to them that the fuel tank wasn't full, the girl made up a story saying it was a gauge problem, that others had the same issue and the tank was indeed full. That was a lie because twice I filled it up and it showed perfectly on the panel. That means Dollar did not give me a full tank as I deserved.
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Ian Cotton
Auckland
4.7 /10 Average
Reviewed: Thursday, June 20, 2019
Poor Service for pick up and check in. No signs at airport for pick up. No invoice sent when requested twice.
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K.Veerachananun
Auckland
9.7 /10 Excellent
Reviewed: Wednesday, June 12, 2019
Very good app
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J.Ku
Auckland
9 /10 Excellent
Reviewed: Monday, June 10, 2019
Thanks for the friendly service
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Anonymous
Auckland
9.3 /10 Excellent
Reviewed: Saturday, June 8, 2019
Overall a very positive experience with the exception of the pick up at the airport.
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N.Stone
Auckland
6 /10 Average
Reviewed: Monday, May 27, 2019
One person serving, no vehicle matching what we ordered, car not cleaned on outside.
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Yvonne Carllyle
Auckland
2 /10 Poor
Reviewed: Friday, May 24, 2019
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Anonymous
Auckland
10 /10 Excellent
Reviewed: Thursday, May 16, 2019
Excellent service
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B.Krishna
Auckland
8 /10 Very good
Reviewed: Tuesday, April 30, 2019
No
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Merlin Pearson
Auckland
10 /10 Excellent
Reviewed: Monday, March 11, 2019
Very satisfied with service attitude and waiting time. After returning the car, I realized I had left a piece of luggage in the car. The staff drove back to the airport to return it.
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Anonymous
Auckland
7.3 /10 Good
Reviewed: Monday, March 4, 2019
Number to dial to contact Dollar can be a bit confusing. Maybe I'm just not that savvy with dialing international numbers. The number that finally worked was 027 808 6503. This didn't work. +64 27 808 6503.
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M.Hitchings
Auckland
10 /10 Excellent
Reviewed: Sunday, March 3, 2019
It was all good
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Clare Catharine
Auckland
10 /10 Excellent
Reviewed: Saturday, February 16, 2019
Friendly service, simple procedures, overall good vehicle condition.
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