sencillo y práctico

The pricing is a bit unclear. An additional €95 fee was charged for the driver, which should have been included in the rental cost. Why charge an extra driver fee?!

Great! Booked a Peugeot 5008, but was upgraded to a larger Mercedes, which perfectly accommodated the luggage for four people.

The lady on duty was very stubborn. We arrived two hours early and wanted to pick up the car early and return it early, but she refused, saying the price would be different if we picked it up early. Who is she trying to fool? We had to wait until her shift ended. Then a young lady helped us pick up the car early, and we also returned it early. It felt like the first person was either unfamiliar with the job or discriminating against Chinese people. I strongly complain about someone called Sevilla.

No need to queue, but despite buying full insurance online, they still asked us to buy one for 15 euros per day. Due to language issues, we didn't argue much, but felt there was a coordination problem.

Basically satisfied, but it took a long time to find the location. I thought the store was in the parking lot, but it was inside the train station. They open quite late, and the free additional driver I booked was not acknowledged, they charged 10 euros. The car's condition was okay, but there were many scratches, which made me worry about disputes when returning the car. Luckily, there were none, which I guess they were aware of. The fuel was already full when picked up, and they didn't ask if we needed it. There was still quite a bit of fuel left when we returned it, which was a pity, but it saved us the trouble of refueling. They didn't check the notarized document, just looked at the driver's license and asked me to write down my address.