sencillo y práctico

Very satisfied

The car model provided at pickup was very small and different from the one described. Changing to a different model required additional payment. Initially, they said it would cost 50 euros per day, but after negotiation, it was reduced to 20 euros per day. In the end, we did not switch cars and made do with the one provided. At the time of return, the rental company looked for issues. Although there were no scratches during the entire rental period, they claimed the underside of the car was scratched. Since the video taken during pickup did not cover the underside, we ended up paying 180 euros in compensation. Fortunately, we had purchased domestic car insurance, so this cost can be reimbursed.

There were long queues when picking up the car.

Scheduled a pick-up time but ended up waiting for an hour and a half. The customer service kept asking companions to switch cars and sold them a product she still doesn't know. Despite having over ten people in line, only one person was assisting, and no one explained the car's condition, leaving us to figure it out ourselves.

Car was in a different terminal than where I landed....Europcar was kind enough to bring it to where I was. Though the car was in a usable but damaged condition at various places. They were kind enough to note the same on the contract but I expected to get a car in good condition.

It's relatively expensive...but otherwise smooth.