Excellent, especially when compared with my last NYC rental.

Very satisfied, using QEEQ is very convenient.

The paperwork process was quick, and the staff were nice. Note that the international credit card used for the vehicle deposit under the primary driver's name must match the billing address of the domestic credit card used for payment during the reservation. Even if the card has a UnionPay logo, it’s accepted. The $200 deposit was refunded to the card a month later. I wasn't satisfied with the car's condition.

I reserved a Versa, but I was given a brand new Altima with an initial mileage of 979 miles. The driving experience was excellent.

The car wasn’t very clean and stinks of cigarettes so bad. This is my second rental in less than a month that the car stinks of cigarettes. Unacceptable.

Shocking treatment from their call centre. Had to take car back despite a hurricane. They refused to help despite state of emergency issued by president trump for Louisiana. The airport was closed, there was no public transportation, no taxis, no uber or lyft. The thrifty office was open so we were forced to return the car, driving in dangerous conditions with no means of getting back to the city. Thrifty call centre refused to transfer me to branch and insisted on the car being returned or they would charge: never again!