Thrifty, Chicago Ohare International Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Thrifty - Chicago Ohare International Airport Information, Car Rental Instructions & Policies

Address

10255 WEST ZEMKE ROAD,CHICAGO,IL,60666,US

Telephone

+18772830898

Pick-up Instructions

The Thrifty - Chicago Ohare International Airport car rental location is in terminal

You can arrive by airport light trail and locate Thrifty - Chicago Ohare International Airport car rental.

The rental offices are located at the Multi-Modal Facility (MMF) in the airport. After collecting your luggage, please follow the Airport Transit signs and take the train to the MMF station. Once you exit, follow the logos on the signs to reach the rental counter. Please note that car return also at this Facility.

Drop-off Instructions

Please return your vehicle to the Multi-Modal Facility (MMF) at the airport. Follow the "Car Rental Return" signs along the way. After returning the vehicle, take the Airport Transit System (ATS) train to your departure terminal. MMF location on Google Maps: https://maps.app.goo.gl/e3ViZrf5hwpmGMZt9

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Ford Transit Ford Explorer-4wd Volvo Xc60 Pack up ^	100% of the rental car rate plus USD 500	30-60
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	100% of the rental car rate plus USD 200	30-60
Chevrolet Spark Vw Polo Compact Or Larger Kia Soluto Toyota Rav4 Awd Or Similar Subaru Legacy Or Similar Opel Grandland Mercedes Benz Gle 4matic-4wd Volkswagen Vento Volkswagen Virtus Toyota Camry Hybrid Hyundai Tucson Nissan Rogue Or Similar Nissan Sentra Ford Taurus Audi A4 Avant Show more > Chevrolet Spark Vw Polo Compact Or Larger Kia Soluto Toyota Rav4 Awd Or Similar Subaru Legacy Or Similar Opel Grandland Mercedes Benz Gle 4matic-4wd Volkswagen Vento Volkswagen Virtus Toyota Camry Hybrid Hyundai Tucson Nissan Rogue Or Similar Nissan Sentra Ford Taurus Audi A4 Avant Volvo S60 Hybrid Ford Mustang Convertible Gmc Canyon Ford F 150 Pack up ^	USD 200	30-60
Chevrolet Spark Vw Polo Compact Or Larger Kia Soluto Toyota Rav4 Awd Or Similar Subaru Legacy Or Similar Opel Grandland Mercedes Benz Gle 4matic-4wd Volkswagen Vento Volkswagen Virtus Toyota Camry Hybrid Hyundai Tucson Nissan Rogue Or Similar Nissan Sentra Ford Taurus Audi A4 Avant Show more > Chevrolet Spark Vw Polo Compact Or Larger Kia Soluto Toyota Rav4 Awd Or Similar Subaru Legacy Or Similar Opel Grandland Mercedes Benz Gle 4matic-4wd Volkswagen Vento Volkswagen Virtus Toyota Camry Hybrid Hyundai Tucson Nissan Rogue Or Similar Nissan Sentra Ford Taurus Audi A4 Avant Volvo S60 Hybrid Ford Mustang Convertible Toyota Rav4 Or Similar Buick Encore Pack up ^	USD 500	30-60
Toyota Rav4 Or Similar Buick Encore Pack up ^	USD 300	30-60
Toyota Fortuner Volkswagen T-cross Opel Crossland Jeep Wrangler 2 4 Dr Volvo Xc90 Hybrid Pack up ^	USD 400	30-60
Toyota Highlander Chevrolet Tahoe Description Not Available Pack up ^	USD 750	30-60
Mercedes C63 Amg Dream Genesis G70 Audi A6 Ford Mustang Convertible, Ford Mustang Gt Premium Pack up ^	USD 850	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, JCB, Discover, AMEX, UnionPay

Discover is not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master, Debit Mastercard, Discover, Visa Debit

DinersClub,JCB,AMEX,UnionPay,Visa Electron,Maestro are not accepted.

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

20 - 99 years old

Young Driver Fee applies at 20 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Driver's License in Latin/Roman Alphabet

Original Driver's Licenses printed in Latin/Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Mexico, Canada

A vehicle can be driven across the Canadian border at any time, no matter what location it was rented from. It is recommended to have PERS coverage when using vehicle in cross border rentals for the US and Canada. The renter must have a valid driver's license and rental record to cross the border into Canada. Canadian law does require that everyone entering the country have a passport, so everyone in the vehicle must have the proper identification. If a renter (including a Canadian resident) is driving a U.S. rented (and licensed in the U.S.) vehicle to Canada, it can only be driven across the border for up to 30 days unless an extension is requested from Customs at the time of entry.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 0

Third Party Liability Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Free Tank

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.9 mi from Chicago O\'Hare Airport

15.7 mi from Chicago Midway Airport

20.1 mi from DuPage Airport

Railway Stations

0.1 mi from O\'Hare Transfer

1.2 mi from Rosemont

1.3 mi from Terminal 5

Hotels

14.9 mi from Warwick Allerton - Chicago

15.2 mi from Hyatt Regency Chicago

Other Landmarks

14.8 mi from 360 Chicago

14.8 mi from Water Tower Chicago

14.9 mi from Willis Tower

CHECK RATES

Map view of Thrifty Store Location

coordinates: 41.993162235971 -87.881175513806

Location Images

Thrifty-Chicago Ohare International Airport-34335-telegraph

The Sign

Thrifty-Chicago Ohare International Airport-34335-feeder_bus

The Shuttle Bus

Thrifty-Chicago Ohare International Airport-34335-store

The Rental Desk

Guest Reviews

Total points： 7.7 / 10 Good

Vehicle condition: 1.2
Vehicle cleanliness: 1.1
Spaciousness: 1.3
Counter staff: 1.0
Pick-up location: 1.0
Drop-off location: 1.3
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

S.Fenton
Chicago
10 /10 Excellent
Reviewed: Wednesday, July 31, 2019
The scores say it all
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S.Lautier
Chicago
6.3 /10 Average
Reviewed: Monday, August 5, 2019
it was quite disappoint that the car supplied was a Tahoe, not a Yukon as ordered. I know this is simular as stated. but they we were told Thrifty don't even offer a Tahoe. so why even display they car for hire if not even available. also car was supplied to us quite dirty on the inside. we had to stop and clear the side windows as the passages in the rear couldn't see out of the windows.
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A.Miller
Chicago
9 /10 Excellent
Reviewed: Wednesday, September 11, 2019
Despite us being delayed in immigration due to queues and not getting to the counter until two hours after pickup tome the vehicle was not initially ready. The staff at the counter offered me a mini van instead which I declined. I had to sit and wait approximately 30 minutes before a vehicle was found. Then the counter staff tried to sell me additional insurance I didn’t need as it was all covered through the AXA policy anyway.
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S.Ganesan
Chicago
8.3 /10 Very good
Reviewed: Sunday, August 21, 2022
Well maintained vehicle Had it ready. I had to wait for 60 min before I could get to the counter
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David B
Chicago
8 /10 Very good
Reviewed: Friday, November 4, 2022
Wait time was short and the car was better than expected.
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Berton Harold
Chicago
2 /10 Poor
Reviewed: Tuesday, October 13, 2015
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Laura Joule
Chicago
6 /10 Average
Reviewed: Tuesday, August 2, 2016
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Page Kitty
Chicago
2 /10 Poor
Reviewed: Tuesday, November 21, 2017
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Reg Moses
Chicago
8 /10 Very good
Reviewed: Thursday, July 27, 2017
At the car pick-up, they briefly asked about the chosen model but did not specifically mention that it was not the one I selected. Having just gotten off the plane and queued for a long time to clear customs, I was too exhausted to deal with it. During the car return, I had some questions about unclear charges, and the staff very patiently explained them to me.
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Myrna Monroe
Chicago
10 /10 Excellent
Reviewed: Monday, August 14, 2017
Great service, smooth pick-up process
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Dempsey Aled(k)
Chicago
2 /10 Poor
Reviewed: Friday, September 1, 2017
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Ellis Abbot(t)
Chicago
10 /10 Excellent
Reviewed: Tuesday, September 4, 2018
Got off the plane, took a bus directly to the rental location, the process was very quick
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Kirk North
Chicago
2 /10 Poor
Reviewed: Sunday, September 16, 2018
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Douglas Bunyan
Chicago
10 /10 Excellent
Reviewed: Wednesday, September 19, 2018
Picking up and returning the car was very fast.
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Bess Ralph
Chicago
2 /10 Poor
Reviewed: Sunday, July 29, 2018
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Nat Henrietta
Chicago
4 /10 Average
Reviewed: Thursday, June 7, 2018
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Harlan Law
Chicago
10 /10 Excellent
Reviewed: Monday, August 24, 2020
Overall good, but a bit expensive, probably due to returning the car in a different location.
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Brook Horace
Chicago
2 /10 Poor
Reviewed: Monday, May 18, 2020
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Arno Harriman
Chicago
10 /10 Excellent
Reviewed: Thursday, August 8, 2019
I am extremely satisfied with the overall service of the car rental company. In fact, this satisfaction exceeds my original expectations. I rented a car in Chicago and returned it in Los Angeles. The customer service at the Chicago O'Hare Airport rental company was very friendly and patient. Since my spoken English isn't very good, I printed my order beforehand. When I got to the counter, I handed them my printed order, highlighting the part about my pre-purchased insurance with a highlighter. The staff called someone over, and after a brief discussion, there were no issues. They didn't try to sell me any additional insurance. Interestingly, I originally booked a sedan, but the counter informed me that they were out of Nissan sedans and upgraded me for free to a high-end Nissan SUV with keyless start, which was fantastic. They charged an extra $200 on my credit card as a deposit and told me that it would be refunded the day after I returned the car. Surprisingly, the refund was processed immediately when I returned the car. The bill was clear, not a penny more or less. The return process was very convenient as well; the staff guided me to the parking area, did a quick inspection, and printed the receipt right there. I thought there would be more of an inspection, but the staff reassured me and told me I was good to go. Overall, I'm very satisfied, actually, extremely satisfied.
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Michell Pullman
Chicago
10 /10 Excellent
Reviewed: Sunday, June 16, 2024
Very good
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Mavis Eveline
Chicago
10 /10 Excellent
Reviewed: Tuesday, March 12, 2024
Very satisfied
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Suzanne Clarissa
Chicago
8 /10 Very good
Reviewed: Saturday, July 20, 2024
The service was average. They tried to sell me insurance, but I declined. They also pushed their toll service, similar to ETC, which was a bit of a scam. It cost around $20 per day and charged me over $200, but I only used it twice.
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Jerome Stephen
Chicago
10 /10 Excellent
Reviewed: Friday, August 30, 2024
Very satisfied. Located right under the MFF building. Clean environment, minimal waiting, the staff was very nice. They confirmed that I had already purchased full insurance, and there were no attempts to upsell. Everything was straightforward and smooth.
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Adelaide Rayleign
Chicago
10 /10 Excellent
Reviewed: Sunday, October 6, 2024
Very good
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Milo Galbraith
Chicago
8 /10 Very good
Reviewed: Sunday, November 10, 2024
Satisfactory
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Fabian Victor
Chicago
10 /10 Excellent
Reviewed: Friday, December 13, 2024
Very efficient, the entire process took only four to five minutes.
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Ronald Augustus
Chicago
6 /10 Average
Reviewed: Friday, March 21, 2025
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Duke Jean
Chicago
10 /10 Excellent
Reviewed: Friday, May 16, 2025
Very good.
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Xaviera Swift
Chicago
10 /10 Excellent
Reviewed: Friday, June 13, 2025
The staff recommended a toll package for $15 a day, but Chicago doesn't have many toll highways. I didn't buy it and just set the GPS to avoid toll roads. I drove for three days and visited most of the popular attractions without encountering any toll fees. Near O'Hare Airport, highways are often congested. If you didn’t purchase the full tank package, it’s better to fill up the tank elsewhere before getting on the highway; otherwise, you'll face half-hour traffic jams entering or exiting the highway. Plan your time accordingly.
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Malcolm Rutherford
Chicago
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Satisfied
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Joanne Spencer
Chicago
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Very satisfied.
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Odelette Effie
Chicago
10 /10 Excellent
Reviewed: Tuesday, July 1, 2025
Very satisfied
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Valentine Johnston(e)
Chicago
6 /10 Average
Reviewed: Tuesday, July 29, 2025
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Phil Adela
Chicago
10 /10 Excellent
Reviewed: Friday, August 8, 2025
The vehicle was in good condition.
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Deborah Joshua
Chicago
10 /10 Excellent
Reviewed: Tuesday, August 19, 2025
The overall service was smooth and seamless.
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