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Live chat Email us Service Code: 5653668216
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Queeq was great. Wouldn’t recommend target rent Italy to anyone.

Reviewed: Tue, Jun 28, 2022
About Target Rent Italy: 5.0 /10
No people carrier available on the day of arrival. Rude staff who didn’t think this was their fault and tried to give us 2 small cars - they didn’t appreciate this would be double the fuel and double the insurance costs. They initially refused to drop off a larger car at our premises but eventually agreed to this. Poor service. The large car dropped off was unclean inside and they tried to charge us a cleaning fee on dropping this off - we refused with photographic evidence of the lack of cleanliness of the car on receiving g it.
About QEEQ: 10.0 /10
Reply by Qeeq:
Thank you for your comment. We are sorry to learn you had very unhappy experience with the car hire company. We will forward your complaint to them and require them to improve their service. If you need any assistance, please kindly feel free to contact with us. Thank you for your understanding. Have a great day!
Full Size Van | Seat Alhambra or similar

Relevant Reviews on Target Rent Italy in Italy

Disgruntled

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Economy | Ford Fiesta or similar
Reviewed: Fri, Aug 30, 2019
“Easy Rent Italy (TARGET ITALY) Rip off merchanct`s”
About Target Rent Italy: 3.7 /10
Target Italy were very poor, Contacted them on arrival as per the APP. said had no booking with them After 2 hours of messing finally arrived at there office, Told that there had been mix up on names and blamed it on booking through a different web site. First piece of paper I was issued with told me all repair costs and fee for administration if any damage occurred whilst in my care. Taken to vehicle which was in a dirty condition inside and out. I was showed damage on the car which was highlighted using an I Pad. at least 10 area's. Asked for a vehicle condition report, told they didn't have any but would e-mail the damage, Only received 4 pictures 3 off which were wheel trims. On returning the vehicle I was asked if I had been informed what any repair cost`s would be, A inspection of the vehicle then took place this lasted over 7 minutes a lot longer than when I collected it A small scratch was noted (no longer than 10cms) which wasn't on the original collection I was informed. I stated I had not done it and must have been there on collection. This I was told was impossible that I had signed for the vehicle although with damage but not in that area. We returned to the office and I was left with no option but to pay 180 Euro for the scratch. Due to catching a plane and not being able to speak with a manager I reluctantly payed . I have rented cars for many years in different country's, this is the worst experience I have had and will not be using them again.

A.Seager

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Mini | Volkswagen up! 4 Seats or similar
Reviewed: Mon, Jul 15, 2019
“Great service - half the price”
About Target Rent Italy: 9.7 /10
Great experience; free shuttle to/from airport, no queue at pick up and speedy friendly service. Being away from airport made first few miles on wrong side of the road easy. Car as promised. Overall highly recommended.
About QEEQ: 10.0 /10

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Compact | Volkswagen Golf or similar
Reviewed: Wed, Jul 10, 2019
“We spent 3 hours in the Airport waiting to pick up our hire car.”
About Target Rent Italy: 5.3 /10
Customer service was poor, no one explained why it was taking do long.

P.Duguid

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Economy | Fiat Panda 2 Doors or similar
Reviewed: Sun, Jun 23, 2019
About Target Rent Italy: 7.7 /10
Mida Rent, The receptionist demanded a Credit Card with raised numbers and letters, then used chip and pin technology to process deposit. My euro Credit Card is chip and pin only, she nearly didn’t rent me the car!

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Compact | Ford Focus Estate or similar
Reviewed: Tue, Feb 26, 2019
“Extremely disappointed.”
About Target Rent Italy: 4.3 /10
The car was advertised as being available for collection in the airport terminal. It was not and we had to walk across a building site a car park to get to a random petrol station before waiting for a minibus which then took us to another location. This is completely unreasonable and 100% not what was advertised. I would like my money back as I never would have hired the car had I known it would take an hour to collect.

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