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Please explain a charge on my Credit Card!!!

Reviewed: Thu, Jun 16, 2022
About Avis: 10.0 /10
All good except for an unauthorised and unexplained debit of $60 on my credit card 3 days after our return. Car was returned with full tank, no damage. Am seeking explanation and refund from you!!
About QEEQ: 10.0 /10
Reply by Qeeq:
Thank you for your comment. The extra charge is for one way fee, which is payable upon collection. If you have any questions, please kindly feel free to contact with us. Have a great day!
Compact | Ford Focus or similar

Relevant Reviews on Avis in United States

Carl Hobbes

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Reviewed: Tue, May 28, 2024
About Avis: 8.0 /10
Great experience.
About QEEQ: 8.0 /10

Daphne Lattimore

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Reviewed: Fri, Oct 26, 2018
About Avis: 8.0 /10
Overall, I am satisfied. They didn't push extra insurance. Initially booked a GPS, but later rented a WiFi device in China and downloaded Google Maps in advance, so I didn't need the GPS anymore. They refunded it directly when picking up the car. Returning the car was also very quick!
About QEEQ: 8.0 /10

Magee Cooper

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Reviewed: Sun, Nov 5, 2023
About Avis: 6.0 /10

Ronald Augustus

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Reviewed: Sun, Jun 18, 2017
About Avis: 10.0 /10
Picking up the car was convenient. They happily agreed to delay the pickup time after contacting them, and also extended the return time accordingly. Returning the car was fast and easy, with no pushy insurance sales tactics. The rental and billing explanations were clear. I rented a mid-sized car and got a free upgrade to a compact SUV, fortunately, as it had enough space for our luggage.
About QEEQ: 10.0 /10

C.McCreery

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Small SUV | Toyota RAV4 or similar
Reviewed: Sun, Apr 14, 2024
“Easy”
About Avis: 8.0 /10
Very easy
About QEEQ: 10.0 /10

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